Job description

3 months contract with a Local Authority

Job Summary:

• The Weighbridge Operator is responsible for the day-to-day operation of a busy weighbridge facility, ensuring legal compliance with waste regulations and maintaining high standards of customer service.

• Acting as the first point of contact for customers, this role involves accurate data entry, cash handling, and enforcing site protocols in a fast-paced environment.

• The position contributes directly to maintaining a clean, safe, and well-managed site.

Key Duties/Accountabilities (Sample):

• Greet and assist customers on-site and over the phone, offering advice and guidance on correct waste disposal procedures.

• Operate the weighbridge system to record vehicle, waste, and account data accurately.

• Ensure waste presented is in line with the site’s permit and relevant environmental legislation (including Duty of Care).

• Handle payments, process card transactions, manage cash, and complete daily banking duties.

• Monitor and enforce compliance with site regulations and accepted waste protocols.

• Verify documentation and customer credentials (e.g. Waste Carrier Licences and charitable status).

• Maintain IT systems and input accurate data for reporting, statistics, and financial records.

• Produce basic written documentation including letters, reports, and spreadsheets.

• Order and maintain office supplies and weighbridge equipment stock levels.

Skills/Experience:

• Strong customer service experience, with the ability to handle challenging interactions tactfully.

• Sound judgement and discretion when checking paperwork and allowing or denying site access.

• Good numerical and literacy skills – minimum of 2 GCSEs (Grade C or above) in Maths and English (or equivalent).

• Experience in cash handling, basic finance, or banking processes.

• Competent keyboard skills with experience using databases, email, and Microsoft Office applications.

• Confident communicator both face-to-face and via phone.

• Able to work reliably in a fast-paced and high-pressure environment.

• NVQ Level 2 in Business Administration or demonstrable equivalent experience.

• Knowledge of waste legislation, including the Environmental Protection Act (Duty of Care).

• Awareness of health and safety procedures in an operational setting.

• Familiarity with weighbridge systems or previous experience in a waste management environment.

• Willingness to work towards relevant weighbridge operations qualifications.

Additional Information:

• The closing date: 05/08/2025 @16:00.

Weighbridge Operator

Job description

Karina Nazarenko