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Karina Nazarenko
Recruitment Consultant
I joined CRA Group in 2023, where I am responsible for the company's recruitment efforts. As CRA Group continues to experience rapid growth, I am excited to play a key role in ensuring our recruitment strategy aligns with the evolving needs of the business. Alongside my team, I am committed to supporting the company's impressive growth journey and contributing to its continued success.
Fostering Marketing Communications Engagement Officer
3 months contract with a Local Authority Job Summary: • This is an exciting opportunity for a creative and strategic communications professional to lead on fostering marketing, communications, and engagement activity. • The post holder will work across communications and children’s services to help attract, inform, and support potential foster carers through impactful campaigns and audience engagement strategies. • With a strong emphasis on outcomes, innovation, and collaboration, this role plays a key part in increasing the number of approved foster carers and improving the lives of children in need. Key Duties/Accountabilities (Sample): • Develop and deliver a marketing communications and engagement plan that supports the recruitment of foster carers. • Research and apply best practices in fostering marketing from other local authorities and related sectors. • Evaluate campaign performance and make evidence-based recommendations to optimise impact and return on investment. • Produce clear and engaging copy and content across various platforms, ensuring alignment with target audience needs. • Work closely with foster carers to create compelling case studies and promote peer-to-peer recruitment. • Collaborate with design, web, and digital advertising teams to deliver creative and effective promotional materials. • Support the improvement of website content and user journey, using data and analytics to drive improvements. • Represent the organisation at events and engagement activities, including evenings as required. • Ensure communications are inclusive, accessible, and reflect the diverse communities served. • Manage relationships with internal stakeholders and external suppliers to deliver high-quality outputs. Skills/Experience: • Proven experience developing and delivering marketing or public engagement campaigns. • Strong understanding of both online and offline marketing strategies and evaluation techniques. • Excellent written and verbal communication skills, including the ability to write plain English for various audiences and channels. • Demonstrated ability to work iteratively and use insight, data, and audience feedback to guide decisions. • Experience of working within or alongside children’s services or fostering teams is desirable. • Confident in briefing and managing creatives, such as graphic designers and videographers. • Ability to build relationships at all levels, including with senior managers, foster carers, and members of the public. • Flexible and proactive with the ability to adapt to changing priorities and work independently. • Skilled in using web analytics and digital tools to assess campaign performance. • Demonstrates emotional intelligence, professionalism, and a commitment to continuous improvement. Additional Information: • This is a full-time post (minimum 36 hours per week).
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Crematorium Technician
2 months contract with a Local Authority Job Summary: • The Crematorium Technician is responsible for the respectful and efficient operation of cremation services. • This includes the technical operation of cremators, assisting with funeral services, and maintaining a dignified and supportive environment for the bereaved. • The role requires high levels of attention to detail, emotional sensitivity, and a commitment to health, safety, and legal compliance in all aspects of crematorium operations. Key Duties/Accountabilities (Sample): • Operate cremators and associated equipment in accordance with legal and environmental standards. • Ensure all cremation procedures are carried out with dignity, care, and respect. • Prepare the chapel and surrounding areas for funeral services, including setting up audio/visual systems. • Assist funeral directors, clergy, and families during services to ensure smooth operations. • Maintain accurate records in line with statutory requirements. • Carry out routine maintenance and cleaning of equipment and facilities to ensure high standards of hygiene and functionality. • Monitor emissions and comply with environmental regulations and internal protocols. • Provide a calm and professional presence, offering practical support to the bereaved when appropriate. • Report any faults or issues with equipment or the facility to the appropriate personnel promptly. Skills/Experience: • Experience working in cremation, cemetery, or bereavement services is desirable. • Knowledge of cremation procedures, regulations, and environmental controls. • Comfortable working in a sensitive environment with bereaved families and the public. • Ability to follow strict procedures and maintain detailed records accurately. • Strong communication and interpersonal skills. • Technically competent with the ability to operate cremators and related systems. • Commitment to always maintaining dignity and professionalism. • Ability to work as part of a team and follow schedules and instructions. • Willingness to undertake relevant training and certifications if not already held. Additional Information: • Hours: 37 hours per week, typically Monday to Friday (09:00–17:30).
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Delivery Maintenance Officer
2-3 months contract with a Local Authority Job Summary: • The Delivery and Maintenance Officer plays a key role in the effective delivery, fitting, and collection of community equipment and minor adaptations to support individuals in maintaining independence at home. • The role involves vehicle operation, warehouse duties, stock control, and regular contact with service users and health professionals, requiring a customer-focused, safety-conscious, and flexible individual capable of working both independently and as part of a team. Key Duties/Accountabilities (Sample): • Deliver, fit, and collect community equipment and minor adaptations in service users’ homes, ensuring safe and correct usage. • Carry out safety checks on equipment and vehicles, ensuring they are cleaned, tested, loaded securely, and maintained to required standards. • Plan daily delivery schedules, including route planning and time-sensitive visits. • Assess user needs on-site to ensure safe use of equipment; remove and report unsafe items as needed. • Liaise professionally with clients, carers, occupational therapists, physiotherapists, district nurses, and social workers. • Maintain accurate electronic records of deliveries, collections, and stock movements using handheld systems. • Perform general warehouse duties including equipment decontamination, recycling, stock checks, and inventory management. • Support the achievement of team KPIs and comply with health and safety, decontamination, and recycling protocols. • Keep up to date with changes in equipment safety guidance and community equipment legislation. Skills/Experience: • Experience of driving and delivering in high-demand environments, including loading/unloading and route planning. • Familiarity with warehouse operations, stock control, and recycling procedures. • Ability to operate handheld electronic devices and maintain accurate digital records. • Strong customer service and communication skills, both verbal and written. • A flexible, proactive, and professional approach to working in a fast-paced, community-focused setting. • Ability to assess and manage safety risks on site during equipment fitting and collection. • Experience working in partnership with health and social care professionals. Additional Information: • The closing date: 06/08/2025 @12:00. • Full-time role: 35 hours per week. • Full UK driving licence and experience of driving vans up to 3.5 tonnes.
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Senior Social Worker
3 months contract with a Local Authority Job Summary: • The Social Worker – Area Services is responsible for delivering high-quality social work services to vulnerable children and their families. • Working under the supervision of a Team Manager, the postholder will assess needs, manage complex cases, and work collaboratively with statutory and voluntary agencies to safeguard and promote the welfare of children. • The role requires a sound understanding of social work practices, legislation, and the ability to work in a fast-paced, emotionally demanding environment. Key Duties/Accountabilities (Sample): • Assess the needs of children and families and develop, implement, and review care plans. • Manage a caseload involving complex and sensitive cases, using professional judgement to assess risk and intervene effectively. • Work collaboratively with statutory and voluntary partners to support the best outcomes for children. • Maintain accurate and timely records using appropriate systems and formats. • Provide guidance and support to students and colleagues, where appropriate. Adhere to statutory and organisational policies, procedures, and codes of conduct. • Communicate effectively with children, families, and professionals through written, verbal, and other communication methods. • Attend and contribute to meetings, case conferences, reviews, and court proceedings when required. Skills/Experience: • Experience of working with vulnerable children and families, preferably within statutory settings. • Strong understanding of key social work legislation and current professional practice. • Ability to assess risk, analyse complex information, and develop appropriate intervention plans. • Excellent written and verbal communication skills, including the ability to produce clear reports and assessments. • Proven ability to work under pressure and remain resilient in challenging environments. • Competence in working with diverse communities and promoting equality and inclusion. • Ability to manage and prioritise a demanding caseload. • Strong record-keeping and documentation skills using relevant IT systems. Additional Information: • Part-time role:18.50 hours per week. • The closing date: 08/08/2025 @17:00. • Qualified social worker with registration with Social Work England (SWE).
Part time
Community Safety Officer
2 months contract with a Local Authority Job Summary: • The Community Safety Officer is responsible for assessing risk and delivering specialist interventions in response to concerns related to crime and antisocial behaviour. • This role involves coordinating partnership resources, making operational decisions, and leading communication with key stakeholders to ensure safe and cohesive communities. • The officer will act as a key point of contact for community members seeking advice, support, and action on safety-related matters. Key Duties/Accountabilities (Sample): • Conduct assessments of risk relating to crime and antisocial behaviour and deliver appropriate responses. • Respond to community requests for assistance, information, and advice, using professional judgement to allocate resources effectively. • Lead on resolving community safety concerns through coordinated interventions. • Engage and maintain effective relationships with a broad range of stakeholders, including councillors, council departments, police, safeguarding boards, the criminal justice system, and community groups. • Work in collaboration with internal teams and external partners to implement and monitor community safety strategies. • Contribute to ongoing casework management and ensure accurate record-keeping and reporting. Skills/Experience: • Proven experience in community safety, antisocial behaviour management, or a similar public-facing role. • Strong knowledge of crime prevention, safeguarding, and antisocial behaviour legislation and procedures. • Excellent communication and stakeholder engagement skills, including experience working with councillors, law enforcement, legal agencies, and community groups. • • Ability to make risk-based decisions independently and work under pressure in complex and sensitive situations. • Experience in coordinating multi-agency responses and managing cross-organisational partnerships. • Strong report writing, case management, and administrative skills. Additional Information: • The closing date: 22/08/2025 @17:00. • Hours: 36 hours per week, Monday to Friday (09:00–17:00). • Location: Office-based with potential for hybrid working.
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Business Support Officer
7 months contract with a Local Authority Job Summary: • The Business Support Officer – Household Support Fund will play a key role in delivering administrative and business support to the Household Support Fund Project within the Compliance & Strategy team. • The postholder will be responsible for maintaining efficient systems, handling correspondence, and ensuring accurate recording of information, contributing to the effective delivery of services aimed at supporting residents in need. Key Duties/Accountabilities (Sample): • Handle a range of correspondence, including letters, emails, and telephone enquiries, ensuring issues are prioritised and escalated appropriately. • Always maintain confidentiality in all aspects of work undertaken. • Accurately record information using SharePoint and Microsoft Excel in a timely and efficient manner. • Update case management systems with relevant documentation and notes to support accurate case tracking. • Provide administrative support to other teams within the Compliance & Strategy service as required. • Undertake any other duties commensurate with the level of the post to ensure the effective operation of the department. Skills/Experience: • Strong customer service and communication skills, with the ability to deal sensitively with a diverse range of enquiries. • Proven experience in a busy, customer-facing environment. • Excellent IT skills, including proficiency in Microsoft Office applications and electronic filing systems. • Ability to produce high-quality correspondence and maintain accurate administrative systems. • Demonstrated ability to handle confidential information with discretion. • Basic understanding of the Household Support Fund and an appreciation of the challenges faced by people in need. Additional Information: • Full-time role: 36 hours per week.
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