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Karina Nazarenko
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Karina Nazarenko

Recruitment Consultant

I joined CRA Group in 2023, where I am responsible for the company's recruitment efforts. As CRA Group continues to experience rapid growth, I am excited to play a key role in ensuring our recruitment strategy aligns with the evolving needs of the business. Alongside my team, I am committed to supporting the company's impressive growth journey and contributing to its continued success.​

Housing Officer

2 months contract with a Local Authority Job Summary: • This role supports the delivery of high-quality tenancy management and housing services within a community-based setting. • The postholder will work directly with tenants to ensure properties are well maintained, tenancy conditions are upheld, and residents receive the support they need to sustain their tenancies. • This is a field-based position requiring regular travel to conduct visits and inspections across the housing stock. Key Duties/Accountabilities (Sample): • Conduct tenancy audits to ensure homes are maintained to acceptable standards • Carry out mutual exchange inspections to assess suitability and compliance • Visit residents during their introductory tenancy period to provide support and monitor progress • Undertake estate and block inspections to uphold environmental and safety standards • Conduct accompanied viewings with prospective tenants • Facilitate new tenancy sign-ups, ensuring tenants understand their rights and responsibilities • Assist the compliance team with arranging property access, including gas entry warrants • Support the property maintenance team with access for Stock Condition Surveys Skills/Experience: • Experience in social housing or tenancy management • Strong understanding of housing legislation, tenancy enforcement and best practice • Excellent interpersonal and communication skills, with the ability to work with diverse residents • Confident conducting property inspections and estate walkabouts • Ability to manage sensitive situations and resolve tenant-related issues professionally • Proficient in maintaining accurate records and completing necessary documentation Additional Information: • Full UK driving licence and access to a personal vehicle (requirement for role)

Contract

Gas Engineer

3 months contract with a Local Authority Job Summary: • To provide operational housing maintenance services, focusing on gas inspections, repairs, servicing, and improvements. • The role involves ensuring all work is completed on time, to quality standards, and to tenants’ satisfaction, under the direction of the Repairs Officer (Gas). • Emphasis is placed on customer service and adherence to health and safety and gas regulations. Key Duties/Accountabilities (Sample): • Represent the organisation professionally during working hours, upholding standards and values. • Undertake individual or joint tasks within the allocated work area, following Risk Assessments and Method Statements (RAMS). • Meet work schedules, including keeping appointments and adhering to target times for job completion. • Carry out all trade work to the level of current qualifications and skills, including multi-skilling areas. • Use PDA, mobile phone, or other mobile technology for communication with supervisors and office staff while on site. • Manage own workload and stock/van resources, including planning appointments and ordering materials as required. • Work on responsive/emergency repairs, cyclical routine services, and planned/void maintenance. • Operate within method statements for all work, including quality and customer care standards, especially in occupied properties. • Complete all necessary paperwork and electronic reports, advising supervisors of any work variations or follow-on requirements. • Comply with safe working practices, safety policies, and ensure all PPE and tools are properly maintained and used. • Maintain vehicle standards, including cleanliness and fuel levels, and complete related documentation. • Attend team briefings and training sessions as required. • Participate in an out-of-hours call-out rota. • Ensure gas safety compliance in all domestic properties in line with Gas Installation and Use Regulations and the latest industry procedures. Skills/Experience: • Practical experience in housing maintenance. • Multi-skilled with qualifications in OIL, LPG, Non-Domestic Gas (desirable). • Numerate with strong health and safety awareness. • Excellent customer care skills. • Good communication skills (desirable). • Willingness to undertake ongoing training to keep up with regulatory and legislative changes. • Motivated team player with good interpersonal skills. • Understanding and commitment to Equal Opportunities. Additional Information: • CCN1 Core Gas Safety Certification. • Time-served apprenticeship in relevant trade. • Qualifications including CPA1, CKR1, CENWAT1, MET1, HTR1, Range Cooker, Unvented Hot Water systems. • Valid driving licence or ability to arrange own transport.

Contract

Engineering / Industrial

Housing Access Assistants

2-3 months contract with a Local Authority Job Summary: • Provide high-quality technical and administrative support to the Market Management Service, assisting with various service functions. • Support procurement, voids, and repairs management, ensuring alignment with set KPIs. • Collate, analyse, and report performance data accurately to support management and performance monitoring. • Handle team enquiries promptly and confidently, demonstrating a clear understanding of all service areas. • Deliver an efficient, customer-focused service in accordance with corporate policies and relevant legislation. • Provide comprehensive finance support across the Market Management Service. • Ensure accurate and timely data entry into service systems. Key Duties/Accountabilities (Sample): • Manage and monitor procurement processes, voids, and repairs according to performance targets. • Analyse performance information to produce robust and accurate reports. • Respond to enquiries from internal and external stakeholders efficiently and professionally. • Support finance processes, ensuring accuracy and timeliness. • Maintain data integrity through accurate entry and verification. • Work collaboratively with team members to support overall service delivery. Skills/Experience: • Strong administrative and organisational skills. • Experience in data collation, analysis, and reporting. • Knowledge of procurement and property/market management processes. • Competence in financial support tasks and accuracy in data handling. • Excellent communication and customer service skills. • Ability to prioritise workload and meet deadlines. • Familiarity with relevant corporate policies and legislative frameworks. • Proficiency in IT systems and databases. Additional Information: • The closing date: 09/07/2025 @17:00. • Full-time role: 35 Hr/week.

Contract

Cleaner

2-3 months contract with a Local Authority Job Summary: • Temporary cleaning role providing holiday cover, responsible for maintaining cleanliness and hygiene standards across various sites. Key Duties/Accountabilities (Sample): • Perform routine cleaning tasks including sweeping, mopping, dusting, and waste disposal. • Maintain cleanliness of communal areas, offices, and facilities to a high standard. • Follow health and safety procedures and use cleaning chemicals and equipment safely. • Report any maintenance issues or hazards to the relevant team promptly. • Work effectively as part of a team to ensure cleaning schedules are met. Skills/Experience: • Previous cleaning experience preferred but not essential. • Ability to work independently and follow instructions. • Good attention to detail and commitment to maintaining high hygiene standards. • Basic knowledge of health and safety related to cleaning tasks. • Reliability, punctuality, and flexibility to cover holiday periods. Additional Information: • Full time role: 35 Hr/week / Working hours are Monday to Friday, 09:00 to 17:30.

Contract

Facilities & Environment

Health Protection Officer

2-3 months contract with a Local Authority Job Summary: • A qualified and experienced Health Protection Officer is required to conduct statutory food hygiene inspections and hazard spotting in relation to health and safety across local food businesses. • This is a field-based, part-time temporary position suited to individuals with recent experience in official controls and a specialist in food safety enforcement. • The role supports local public health protection through effective inspection, compliance monitoring, and risk mitigation in accordance with current legislation and guidance. Key Duties/Accountabilities (Sample): • Undertake statutory food hygiene inspections of Category A to D premises in line with current legislation, codes of practice, and service protocols. • Identify and report health and safety hazards in accordance with national/local intervention plans. • Exercise professional judgement in applying legal and technical knowledge to secure compliance through informal and formal action where required. • Prepare clear and accurate inspection records, reports, and case notes, maintaining robust and retrievable documentation for audit or enforcement. • Work independently in the field, managing own caseload to meet performance targets and inspection schedules. • Conduct inspections flexibly, including outside normal working hours when required. Skills/Experience: • Demonstrable understanding of the Food Law Code of Practice Competency Framework and capability to carry out official controls (inspections, audits, sampling, surveillance, monitoring). • Proven recent experience (within the last 3 years) of delivering a range of food safety official controls as defined in the Food Law Code of Practice. • Experience in delivering health and safety interventions as detailed in LAC 67/2. • Post-qualification specialism in food safety and/or health & safety enforcement. • Experience working within local government or a regulatory environment. • Strong analytical, decision-making, and workload management skills. Additional Information: • Full-time role: 40 Hr/week.

Contract

Interim & Executive Management

Civil Enforcement Officer

5-6 months contract with a Local Authority Job Summary: • The Civil Enforcement Officer plays a vital role in maintaining traffic flow and public safety by ensuring compliance with parking regulations. • The postholder will patrol designated areas, issue Penalty Charge Notices (PCNs) where necessary, and provide support to residents and visitors in understanding parking restrictions. • The role requires working outdoors in all weather conditions, often independently, and demands a high level of professionalism and integrity when interacting with the public. Key Duties/Accountabilities (Sample): • Patrol on- and off-street parking locations, either on foot, bicycle, or using a council vehicle, to identify and address contraventions • Issue PCNs in line with current legislation, using handheld devices and body-worn video technology • Conduct equipment checks before and after shifts, reporting faults and ensuring items are fully charged and operational • Attend daily briefings, understand deployment zones, and act in accordance with service instructions • Record and report issues including damaged signage, road markings, and suspected abandoned vehicles • Provide accurate witness statements when required and represent the service in tribunal or legal proceedings • Maintain high standards of customer service, responding respectfully and helpfully to members of the public, including in challenging situations • Assist in the development of service delivery through feedback and identification of potential improvements • Work collaboratively with colleagues and external partners such as the police, as well as maintaining an up-to-date knowledge of relevant legislation and practices. Skills/Experience: • Minimum of 2 years' experience in civil parking enforcement, with a sound working knowledge of parking legislation and codes of practice • Proven ability to handle challenging public interactions professionally and respectfully • Competence in using handheld enforcement and body camera equipment, with accuracy in issuing PCNs • Excellent written and verbal communication skills with attention to detail in recording evidence and completing documentation • Sound awareness of health and safety practices, particularly relating to lone working and outdoor patrols • Ability to work independently or as part of a team and to follow instructions in line with operational procedures • Desirable: Full clean driving licence or CBT and willingness to use a bicycle as part of patrol duties • Ability to maintain confidentiality, follow data protection protocols, and operate within ethical standards Additional Information: • The closing date: 11/07/2025 @17:00. • Standard DBS required.

Contract

Facilities & Environment