3 months contract with local authority 

Key Responsibilities:

• Manage tenancy-related matters and provide advice and assistance to tenants
  
• Investigate and address anti-social behavior and breaches of tenancy conditions
  
• Ensure compliance with relevant legislation, good practice, and regulatory requirements
  
• Manage own caseload in line with performance targets, prioritizing workloads
  
• Maintain a visible profile on council estates to provide excellent estate management
  
• Conduct estate management inspections and address environmental issues
  
• Process requests for permissions, alterations, and improvements to properties
  
• Undertake property inspections for tenanted properties
  
• Review introductory tenancies in line with procedures and legislation
  
• Investigate and make decisions on individual cases regarding housing management activity
  
• Deal with reports of abandoned properties, subletting, and trespassing
  
• Provide housing advice and handle office administration
  
• Identify and support vulnerable tenants, making appropriate referrals
  
• Keep detailed records of all actions taken and maintain up-to-date knowledge of best practices
  
• Present cases at court for possession and appeal hearings
  
• Liaise with internal and external agencies, represent the council at meetings, and attend tenant and resident meetings
  
• Work in partnership with the Income Team and Anti-Social Behaviour Team
  

• Proven experience in tenancy and estates management
  
• Knowledge of relevant legislation and regulatory requirements
  
• Strong communication and interpersonal skills
  
• Ability to handle complex and sensitive cases
  
• Excellent organizational and time management abilities
  
• Collaborative and team-oriented mindset
  
• Familiarity with court procedures and possession hearings
  
• Valid driver's license and access to a vehicle (if applicable)