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Hoang Nguyen
Recruitment Consultant
I joined CRA Group in 2022, where I am responsible for company's recruitment efforts. As CRA Group continues to experience rapid growth, I am excited to play a key role in ensuring our recruitment strategy aligns with the evolving needs of the business. Alongside my team, I am committed to supporting the company's impressive growth journey and contributing to its continued success.
Specialising in
Senior Practitioner in Learning
3 months contract with local authority We are seeking a Trust 25 Project Support Lead to take a lead role in the implementation and delivery of the Trust 25 project. The successful candidate will be responsible for improving the quality of practice across the breadth of those working directly with children, young people, and their families. This role will involve providing technical/professional expertise to Trust staff, managers, and leaders, as well as delivering training and continuing professional development to learners within the development programs across the Trust. Responsibilities Provide a lead role in improving the quality of practice across the breadth of those working directly with children, young people, and their families. Be responsible for the delivery and continuing professional development of learners within the development programs across the Trust, including working with parents, coaching, and wider training. Support and assess the learning and development of learners through training and learning opportunities provided. Co-ordinate and lead development programs and design and implement local induction for each learner, offering advice and support as necessary and modeling best practice. Identify, design, and implement learning activities such as training, reflective sessions, or workshops in line with staff learning needs across the Trust. Work closely with the Practice Academy team and the Practice Hub to influence change and support the delivery of the Trust's Practice Improvement Plan. Provide reflective supervision and oversight to the developmental needs of learners across different teams and services, implementing tailored support plans and CPD activity. Have a solid understanding and knowledge base of services and working with children, young people, and their families, inclusive of legislative requirements and in accordance with established best practice. Provide technical/professional expertise to Trust staff, managers, and leaders, including direct case work support where necessary. Enable and support staff to deliver best practice interventions with allocated children across a range of complexity across services who work with children and families. Share/communicate a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy, and procedures through learning opportunities. Provide quality assurance and coaching/mentoring to work colleagues. Undertake learning analysis of needs across services and translate this into training and CPD opportunities, tailoring according to service delivery requirements. Support with the regular collection, organization, and reporting of relevant learning data, ensuring alignment with delivered learning activities and the expectations of project leads. Input and track learning provision using learning management system and impact evaluation processes. Actively facilitate/deliver training and
Full time
Contracts & Administration Officer
2 months contract with local authority In this role, you will be responsible for overseeing the integrated commissioning service for older people within the local authority adults social care and health sector. You will play a key role in ensuring the delivery of high-quality services that meet the needs of older people in our community. Responsibilities: Collaborate with various stakeholders to develop and implement integrated commissioning strategies for older people services. Conduct assessments of older people's care and support needs to inform commissioning decisions. Monitor and evaluate the effectiveness of commissioned services and make recommendations for improvements. Work closely with service providers to ensure compliance with relevant regulations and standards. Provide support and guidance to older people and their families in accessing appropriate services and resources. Contribute to the development of policies and procedures related to older people services. Requirements Requirements: Proven experience in commissioning or managing services for older people within the social care and health sector. In-depth knowledge of relevant legislation, policies, and best practices related to older people services. Strong communication and interpersonal skills for engaging with stakeholders and service users. Ability to analyze data and make evidence-based decisions to drive service improvements. A commitment to promoting the well-being and independence of older people in the community. If you are passionate about making a positive impact on the lives of older people and possess the necessary skills and experience, we encourage you to apply for this rewarding opportunity.
Full time
Interim Corporate Collections Specialist
3 months contract with local authority We are seeking a Debt Recovery Officer to ensure the effective and efficient collection and recovery of all invoices and recovery notices. The ideal candidate will be responsible for determining appropriate recovery actions, processing credit notes and refunds, maintaining system controls, and providing quality service to maximize collection efforts. The role involves liaising with legal services, bailiffs, recovery agents, DWP, and third parties to settle queries, as well as managing a varied workload to meet deadlines and set targets. Responsibilities Provide effective and quality service to maximize collection and recovery of all invoices/recovery notices issued. Determine appropriate recovery action required on invoices/recovery notices, including referring to Legal services, bailiffs, recovery agents, DWP, third parties and liaising with these organisations to settle queries. Process credit notes, refunds, write-offs, statements, standing orders, and ensure collection of direct debits and rejected direct debits are carried out within direct debit regulations. Maintain system controls to ensure the correct and timely issuing and collection of daily/periodic invoices. Resident & Community Contribution Respond to enquiries from members of the public and organisations by telephone, letter, email, or in person in the most appropriate manner and within the council's customer care standards. Demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’. People Management Assist in induction and training of peers and new employees. Provide training to ensure that all Council staff using the invoicing system are properly instructed in its use. Operational Service Delivery Organize and manage a varied workload to meet deadlines and set targets. Ensure all income is correctly allocated to relevant accounts and work with the Income Control Team to reconcile queries. Prepare and create Bacs files for the collection of income in line with direct debit regulations, producing reports to verify collection amounts. Check all invoices for quality, accuracy of data, description, debtor details, and VAT; flag cases to be returned for manual invoices to be issued if required. Generate reminders and final demands from the system and dispatch them having checked the latest payment position. Prepare statistics and maintain accurate customer information and notes. Assist with monthly balancing and the preparation of reports to departments. Maintain knowledge and understand computerized debtors system and be responsible for appropriate input to and use of data held. Action credit note requests promptly, checking that
Full time
Senior Lawyer
3 months contract with local authority We are seeking a Senior Contract Lawyer with experience in managing a small project team, collaborating closely with Procurement colleagues, drafting high value multi-lot and supplier frameworks, liaising with key stakeholders, and demonstrating the ability to meet strict deadlines. The ideal candidate will be comfortable working in a fast-paced environment and possess strong negotiation and communication skills. This role requires the candidate to work 1 day per week in the office on a Tuesday. Requirements Requirements: Proven experience in managing a small project team Extensive experience in drafting high value multi-lot and supplier frameworks Strong collaboration skills with Procurement colleagues Excellent communication and negotiation abilities Ability to meet strict deadlines Comfortable working in a fast-paced environment Legal qualifications and certifications Availability to work 1 day per week in the office on a Tuesday
Full time
Senior Enforcement Officer
3 months contract with local authority Drafting written evidence for planning and enforcement appeals and related matters Presenting evidence at public inquiries, informal hearings, and court hearings Monitoring breaches of planning control, planning obligations, and agreements Investigating reported breaches of planning control, including changes of use, gypsy incursions, works to protect trees, works to listed buildings, and breaches of advertising regulations Obtaining evidence and preparing statements for prosecutions in compliance with relevant areas of law Responding to complainants, lawyers, agents, Councillors, and landowners regarding apparent breaches of planning control Requirements Requirements: Knowledge of planning laws and regulations Strong written and verbal communication skills Ability to conduct investigations and gather evidence Experience in presenting evidence at public inquiries and court hearings Ability to work effectively with complainants, lawyers, agents, Councillors, and landowners
Full time
Cook
3 months contract with local authority Job Description: As a catering assistant, you will be responsible for purchasing, preparing, cooking, and serving meals while ensuring that they are balanced and cater to the ethnic, religious, and dietary needs of clients and staff. Additionally, you will be required to provide additional catering when necessary. Main Duties and Responsibilities: Acting as a key holder, unlocking the nursery in the morning and switching on all necessary equipment. Addressing any issues that may arise. Preparing and cooking lunch, as well as preparing snacks within the centre while considering dietary, cultural, and religious needs. Taking responsibility for clearing away after meals. Ordering produce and ensuring sufficient coverage for the required number of meals while minimising waste and adhering to sell-by dates. Maintaining hygiene standards and safe practices at all times, including cleaning fridges, freezers, cookers, washing large pots, and cleaning work surfaces. Accounting for any expenses and monitoring budgets. Attending meetings with centre managers to discuss menus, planning meals on a weekly basis, and participating in team meetings and training sessions as required. Ensuring that standards and working practices conform to Health & Safety legislation in the catering area. Requirements Proven experience in catering or food service Knowledge of dietary and cultural considerations Strong understanding of hygiene and safety standards Ability to work within budget constraints Excellent communication and teamwork skills
Full time
