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Hoang Nguyen
Recruitment Consultant
I joined CRA Group in 2022, where I am responsible for company's recruitment efforts. As CRA Group continues to experience rapid growth, I am excited to play a key role in ensuring our recruitment strategy aligns with the evolving needs of the business. Alongside my team, I am committed to supporting the company's impressive growth journey and contributing to its continued success.
Specialising in
Senior Programme Manager
3 We are seeking a Senior Programme Manager to lead the strategic planning, execution, and delivery of complex change programmes within our Corporate Facilities Department. The ideal candidate will be responsible for ensuring alignment with organisational goals, managing resources, and delivering outcomes within scope, budget, and timeline. Key Responsibilities Programme Strategy and Planning Define the programme’s vision, objectives, and success criteria in alignment with organisational goals Develop comprehensive programme plans, including timelines, budgets, resource allocation, and risk management strategies Identify and prioritize projects within the programme to ensure cohesive delivery Stakeholder Management Engage with senior leadership, clients, and cross-functional teams to align expectations and secure buy-in Communicate programme progress, risks, and outcomes through reports, presentations, and meetings Resolve conflicts and manage stakeholder concerns to maintain programme momentum Project Oversight and Coordination Supervise multiple project teams, ensuring projects align with the programme’s goals Monitor project performance, track milestones, and address issues or bottlenecks Ensure integration and dependencies between projects are managed effectively Resource and Budget Management Allocate resources (people, tools, budget) across projects to optimise efficiency Track programme budgets, ensuring cost control and financial accountability Negotiate contracts or vendor agreements when necessary Risk Management and Problem-Solving Identify, assess, and mitigate programme-level risks and issues Implement contingency plans to address unforeseen challenges Drive decision-making to resolve complex problems impacting programme delivery Team Leadership and Development Mentor and guide project managers and team members, fostering collaboration and accountability Build high-performing teams by setting clear expectations and providing support Promote a culture of continuous improvement within the programme Delivery and Performance Evaluation Ensure programme deliverables meet quality standards and stakeholder expectations Measure and report on key performance indicators (KPIs) to evaluate programme success Conduct post-programme reviews to capture lessons learned and improve future initiatives Key Skills and Competencies Strategic Thinking Leadership Communication Risk Management Financial Acumen Change Management Requirements Requirements: Bachelor’s degree in Business Administration, Project Management, or related
Full time
Head of Highways
3 months contract with local authority Job Title: Interim Head of Highways Location: Enfield, with hybrid working options Duration: 3 months or until permanent recruitment is completed About the Role: Enfield is seeking an Interim Head of Highways to oversee the management and maintenance of the council's highway network, infrastructure, and associated assets. This position will play a crucial role in leading talented teams of highway and civil engineering professionals in maintaining and improving the highways across the borough. Key Responsibilities: Manage highway asset management, routine and reactive maintenance, winter services, network management, highways structural maintenance, revenue and capital, maintenance of highway structures, and management of the street lighting PFI contract Provide professional expert advice and local knowledge in all aspects of highway asset management and maintenance, including legislation and best practices Utilize experience in procurement, contract administration, and performance management at a senior level to successfully deliver varied work programs and projects Deliver high-profile, customer-focused services while ensuring high levels of quality and performance Work with senior stakeholders, contractors, and the public to ensure clear and effective communication across all areas Requirements Requirements: Extensive and diverse range of knowledge in all aspects of highway asset management and maintenance, including legislation and best practices Experience in procurement, contract administration, and performance management at a senior level Strong leadership and communication skills Ability to work with senior stakeholders, contractors, and the public Previous experience in a similar role is desirable
Full time
Principal Planner
Job Title: Strategic Planning and Infrastructure Officer Role Overview: The Council is dedicated to achieving the best outcomes for its communities and is seeking a Strategic Planning and Infrastructure Officer who can thrive in an agile and networked organization. The role involves supporting the operational needs and delivery outcomes of the Strategic Planning and Infrastructure team, focusing on Development Management, Planning Enforcement, and Spatial Planning. Key Responsibilities: Collaborate with relevant officers within the service, across the Council, and with partners on various professional activities and projects aligned with service priorities and the Council’s Corporate Plan. Handle all aspects of development management and spatial planning work, including planning applications, appeals, enforcement, area-based planning strategies, and project work. Support the public in participating in planning and support initiatives such as co-design. Work closely with colleagues to deliver excellent customer service for the benefit of local communities and the Council's reputation. Support senior officers in responding to complaints from members of the public, residents groups, and Councillors arising from the post holder’s casework. Collaborate with the manager to agree on performance objectives and prioritize work to meet deadlines. Build strong internal and external working partnerships to enable the service to be delivered efficiently. Support the use of new technologies, particularly Google, to enable modern working practices. Core Competencies: Demonstrate self-management and employ self-awareness, self-confidence, self-control, and resilience to work positively with customers, stakeholders, and colleagues. Embed equity, equality, fairness, and diversity into all aspects of work. General Requirements: Flexibility to attend meetings and events outside normal hours. Willingness to manage work-life balance flexibly. Adherence to RBK's Equal Opportunities, Health & Safety, and relevant policies and legislation. Willingness to develop and act on a personal development plan and share learning with others. Requirements Requirements: Relevant degree or equivalent professional qualification in Planning or a related field. Experience in development management, planning enforcement, or spatial planning. Strong communication and interpersonal skills. Ability to work effectively in a team and build strong partnerships. Familiarity with new technologies, particularly Google, for modern working practices. Commitment to equity, equality, fairness, and diversity in the workplace.
Full time
SEND Senior Tribunals Officer
3 months contract with local authority Job Purpose: To efficiently respond to appeals to the Special Educational Needs and Disability Tribunal (SENDT) by coordinating a comprehensive and organized approach. Main Responsibilities: Respond to appeals to SENDT, including writing and preparing the authority's response and ensuring judicial deadlines are met. Represent the organization at SENDT hearings and support legal representatives in managing appeals. Chair multi-agency meetings for case preparation and maintain accurate records of financial spend on specialist fees. Manage data for the SENDT Team Manager on appeal trends and maintain local authority databases. Additional Responsibilities: Take notes and follow up on actions to prepare cases. Ensure high data quality by maintaining local authority databases. Perform other duties as assigned by the SEND Tribunals Team Manager. Requirements Requirements: Experience in legal or administrative roles. Strong organizational and time management skills. Excellent written and verbal communication skills. Ability to work effectively under pressure and meet judicial deadlines. Knowledge of SENDT processes and procedures is desirable. Applicants with a disability who meet the criteria will be shortlisted.
Full time
Building Surveyor
3 months contract with local authority Providing professional expertise and advice on building surveying processes and procedures for major works improvement projects in social housing schemes Acting as an expert in building surveying with in-depth knowledge of building construction and practices Reviewing feasibility studies and design criteria for major works projects to ensure accuracy and fitness for purpose Advising on the management of major works projects from inception to completion, including programming of works and supervision of contractors Offering expert building and technical advice for the repair, maintenance, and refurbishment of homes on social housing estates Conducting condition and structural surveys, post-inspections, and assessments of completed works, providing technical advice and recommendations Engaging with internal and external stakeholders to assist in the audit of high-risk projects Evaluating the effectiveness of contract types, contractors, products, and consultants, and making recommendations for improvements Assessing the quality and efficiency of contract administration and management of specific projects, ensuring financial and audit compliance Working as part of a dedicated team to undertake time-limited audits of high-risk major works projects Maintaining customer-centered standards, including addressing public concerns, solving problems, and managing complaints Compiling detailed written reports for managers, Elected Members, and responses to complaints Requirements Requirements: Degree in Building Surveying or related field Professional accreditation or membership with relevant industry body Extensive experience in building surveying and project management Strong knowledge of building construction and practices Excellent communication and interpersonal skills Ability to work effectively with internal and external stakeholders Strong analytical and problem-solving abilities Knowledge of relevant regulations and compliance standards Customer service-oriented mindset Ability to compile comprehensive written reports
Full time
Vehicle Inspector
Key Responsibilities: MOT Testing: Conduct MOT tests for Council and public vehicles, including Class 7 tests. Vehicle Inspection: Inspect and test vehicles and plant to Council standards, diagnose faults, and provide maintenance reports. Documentation: Verify job cards and associated documentation, ensuring tasks, parts, labor, and costs are authorized. Compliance: Operate within Dept of Transport's MOT Testing regulations, manage complaints, and safeguard legal test documentation. Payments: Process payments for MOT tests, ensuring accuracy and secure handling. Reporting: Monitor and report MOT Testing Station performance against targets. Safety: Conduct risk assessments, provide roadside assistance, and ensure safe working practices. Training: Develop technical knowledge and skills, promote continuous improvement, and supervise junior staff. Financial and Asset Responsibilities: Operate within budgetary guidelines. Ensure security of payments and bank them according to Council procedures. Staff Responsibilities: None specified, but includes supervising and instructing junior staff when necessary. Location: Transport Services – Oakleigh Depot Grade: E Reports to: Quality Controller
Permanent
