• The postholder will lead the coordination, management, and reporting of data and examinations within a learning service.

• This includes overseeing all management information systems (MIS), ensuring data integrity and compliance with national reporting requirements, and administering examination processes in line with awarding body standards.

• The role supports performance monitoring, service planning, and continuous improvement within a customer-focused environment.

• Manage and maintain the organisation’s MIS databases, ensuring timely and accurate data entry, reporting, and compliance with national frameworks (e.g. SFA requirements).

• Coordinate and administer all examination processes to awarding body standards, including liaising with curriculum teams and examination boards.

• Develop and deliver training on MIS systems for internal and external users, ensuring data input quality and consistency.

• Extract and analyse data from MIS systems to generate performance reports, identify trends, and support service planning and self-assessment processes.

• Publish and maintain course and enrolment information using learner databases and web-based systems.

• Oversee the collection and allocation of Unique Learner Numbers (ULNs) and maintain robust data validation processes.

• Contribute to the development and upkeep of virtual learning environments and associated digital tools.

• Lead on learner survey coordination, including data analysis and reporting outcomes to inform quality improvements.

• Coordinate service marketing outputs, including timetables, brochures, and website content, ensuring accurate and timely publication.

• Represent the service in internal and external meetings and contribute to policy, systems development, and service improvement.

• Proven experience managing educational data systems and producing accurate, high-quality reports.

• Experience coordinating exams, managing awarding body requirements, and ensuring full compliance.

• Strong analytical skills with the ability to interpret and visualise complex datasets for performance tracking.

• Advanced IT skills, particularly in spreadsheets, databases, and web-based applications.

• Excellent organisational abilities with a capacity to work independently and prioritise multiple tasks under tight deadlines.

• Capable of training and supporting colleagues in data entry and MIS use.

• Demonstrated ability to work within a diverse team and communicate effectively with a range of stakeholders.

• Commitment to data protection, equality, and health and safety standards.

• The closing date: 16/07/2025 @17:00.

• A Level 3 qualification (or equivalent) and an ICT qualification such as ECDL are essential.