Housing Officer

Posted 28 October 2025
Salary 29.29
LocationTower Hamlets E2 United Kingdom
Job type Contract
Sector Community & Social
ReferenceRQ1603182

Job description

1 Year Contract with Local Authority

Summary
  • The Lead Professional Officer is responsible for managing a caseload of clients seeking assistance to alleviate homelessness and explore housing options. This role involves overseeing a portfolio of temporary accommodations, ensuring compliance with contract terms, and meeting Health and Safety standards as well as Council requirements.
Responsibilities
  • Serve as the primary contact for clients, providing comprehensive housing management services to homeless households in temporary accommodations.
  • Act as a liaison for landlords, managing and provisioning temporary accommodations, and ensuring efficient allocation and minimal void periods.
  • Resolve disputes between landlords and tenants, monitor progress on necessary works, and address disrepair issues promptly.
  • Provide clients with appropriate advice on housing options, either directly or through referrals, and guide them in choice-based lettings bidding strategies.
Essential Experience
  • Demonstrable experience in advising customers within a housing or similar service.
  • Experience managing a housing patch or caseload in areas such as tenancy management, property management, or income management.
Essential Qualifications
  • Knowledge of the Housing Reduction Act 2017 and experience as a Housing Options Officer.
  • Proficiency in literacy and numeracy.
Additional Information
  • Working hours: 35 hours per week.
  • A DBS check is required for this role.
The role closes soon, apply ASAP.