• The Executive Support Team Leader is responsible for leading and managing a high-performing Executive Support Team that delivers responsive, professional and timely administrative support to the Corporate Leadership Team.

• This role ensures service delivery is aligned with corporate priorities, supports strategic initiatives, and drives continuous improvement across systems and processes.

• The post holder will work collaboratively across services and with key internal and external stakeholders to enhance effectiveness, efficiency and customer satisfaction.

• Provide leadership and direction to a team of Executive and Senior Support Officers, ensuring high-quality, consistent and professional support to senior leaders.

• Oversee diary management, correspondence handling, meeting coordination, event preparation and minute-taking on behalf of the Corporate Leadership Team.

• Co-ordinate and monitor workloads, manage team performance, and set objectives aligned with service standards and business needs.

• Work closely with senior leadership to ensure appropriate engagement and information flow between directorates, Members, partners, and stakeholders.

• Lead on projects and change initiatives that impact the executive support function, ensuring alignment with statutory and organisational timelines.

• Maintain oversight of service budgets, procurement activity, financial tracking and reporting, ensuring value for money and compliance.

• Drive service improvements and process redesign to improve efficiency, particularly through the use of technology and workflow automation.

• Act as a key liaison with ICT and software providers to develop and enhance systems that support the delivery of executive support services.

• Provide guidance and assurance on governance, regulatory compliance, data protection and confidentiality protocols.

• Deputise for the Executive Support Relationship Manager when required and provide cover for team members across the Executive Support function.

• Proven experience managing and supervising teams within a large, complex, customer-facing organisation.

• Strong project and change management skills with the ability to implement new processes and policies effectively.

• Demonstrable experience working with senior stakeholders, providing trusted and confidential executive support.

• Advanced proficiency in Microsoft Office applications and digital workflow systems.

• Sound understanding of local government governance structures and decision-making processes.

• Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.

• Financial acumen with experience managing budgets, procurement, and tracking performance against KPIs.

• Ability to work under pressure, manage competing priorities, and meet tight deadlines while maintaining high standards.

• Committed to promoting equality, diversity and inclusion in service delivery and team management.

• Experience of coaching and supporting staff development, including performance management and skills building.

• The closing date: 05/08/2025 @17:00.