• The Corporate Consultations Manager is responsible for leading and delivering innovative community consultation and engagement activities that place residents at the centre of service development and improvement.

• Reporting to the Interim Engagement and Participation Manager/Strategic Lead, this role manages a small team and oversees consultancy staff to ensure consultations are delivered to a high standard, within agreed timelines and budgets.

• The post holder ensures consultations comply with statutory requirements and supports strategic decision-making through the effective collection, analysis, and reporting of community feedback.

• Coordinate and deliver consultation activities for specific directorate projects and corporate engagement initiatives.

• Work closely with data, evaluation, and insight officers to exploit consultation intelligence to support strategic planning and reporting.

• Design and manage both face-to-face and online consultations, utilising appropriate consultation platforms to enhance engagement.

• Provide expert advice and promote best practice in consultation to internal teams and external partners.

• Ensure all consultation activities meet statutory and legal compliance requirements.

• Organise and facilitate consultation events, ensuring effective participation and delivery within budget and time constraints.

• Engage with community groups, third sector organisations, and other stakeholders to co-design and improve consultation approaches.

• Develop clear, accessible consultation materials and communications, liaising with the communications team to reach under-represented groups.

• Monitor, record, and report consultation responses accurately to inform decision-making and strategic plans.

• Manage a consultation log and contribute to forward planning for engagement and consultation activities.

• Provide line management and supervision to direct reports and deputise for senior engagement staff as required.

• Participate in employee investigations, hearings, and appeals as necessary.

• Keep abreast of sector developments to continuously improve consultation practice and delivery.

• Proven experience in community consultation, engagement, or participation within a complex organisational environment.

• Strong understanding of consultation methodologies, including online and face-to-face approaches.

• Excellent communication skills, able to produce clear and accessible consultation materials for diverse audiences.

• Experience managing staff and external contractors, including line management responsibilities.

• Ability to work collaboratively across multiple departments and with external partners, including third sector and statutory organisations.

• Knowledge of relevant statutory and legal frameworks governing public consultation and data protection (GDPR).

• Proficient in using consultation platforms and digital tools such as Commonplace or similar engagement software.

• Skilled in event organisation and resource management to support effective consultation delivery.

• Strong analytical skills to interpret consultation data and produce insightful reports for strategic decision-making.

• Commitment to inclusion, ensuring hard-to-reach and under-represented groups are effectively engaged.

• Experience handling sensitive HR processes such as investigations, hearings, and appeals.

• The closing date: 11/07/2025 @16:00.

• This role does not require a Disclosure and Barring Service (DBS) check.