2 months contract with local authority

• Keeping abreast of Council Tax and recovery legislation, case law, and related policies and procedures.
  
• Handling the administration for the recovery of Council Tax, including initiating recovery action, issuing final notices and summonses, and referring cases to external enforcement agents.
  
• Managing customer inquiries resulting from recovery action and negotiating payment arrangements.
  
• Making decisions on the next course of action for enforcement agent returned cases.
  
• Assisting with compiling statistics and reports and testing new software releases for the Council tax system.
  
• Liaising with seniors to ensure the Council’s approach to corporate debt recovery and enforcement complies with legislation.
  
• Representing the authority in court actions relating to Council Tax liability as required.
  
• Prioritizing and managing workloads to achieve objectives and targets and meet customer requirements.
  
• Demonstrating awareness and understanding of equal opportunities and other people’s needs.
  
• Performing any other reasonably allocated duties and responsibilities.
  

• Understanding complex legislation and demonstrating the ability to work on own initiative to achieve targets and deadlines.
  
• Strong communication, negotiation, organizational, and time management skills.
  
• Ability to prioritize large volumes of complex work to meet tight deadlines and targets.
  
• Experience in processing Council Tax accounts and recovery work.
  
• Knowledge and experience of using Academy.
  

• Experience of processing Council Tax accounts and recovery work.
  
• Demonstrable knowledge and experience of using Academy.