Programme Support Officer

Posted 27 July 2025
Salary 19.65
LocationWorcester WR1 United Kingdom
Job type Contract
Sector Administration / Clerical
ReferenceRQ1571863

Job description

11-12 months with a Local Authority

Job Purpose

  • They will be responsible for providing project management, change management, performance management, and management information support. This includes ensuring activities are delivered to agreed standards, maintaining project documentation, and supporting statutory requirements for national reporting. Additionally, the role involves supporting the development and delivery of specified system, software, and reporting improvements to enhance the Council's performance culture.

Key Duties/Accountabilities

  • Provide routine and ad hoc reports for managers and elected members, ensuring the Council operates based on the best available information.
  • Assist in the development of management information systems, processes, data sets, and service plans, including the annual review and update of performance measures.
  • Implement frameworks for reporting routine, trend, and equity information for designated services, working in partnership with operational managers.
  • Provide an information service to staff, managers, and outside organizations requiring statistical data or management information.
  • Collate data to prepare statutory information and returns for external regulators, following complex templates and formats.

Essential Experience Required

  • Demonstrable experience in developing and implementing robust performance management systems.
  • Considerable experience in promoting a culture of continuous improvement.
  • Considerable experience in producing management information and performance reports.

Essential Qualification Required

  • A level 4 qualification or equivalent compensatory experience.
Additional Information
  • Working hours: 35 hours per week
  • The role closes soon, apply ASAP.


Requirements

Requirements
  • Demonstrable experience in developing and implementing robust performance management systems
  • Considerable experience in promoting a culture of continuous improvement
  • Considerable experience in producing management information and performance reports
  • A level 4 qualification or equivalent compensatory experience