Job Purpose:

• To ensure the effective management of landlord responsibilities and compliance obligations across a property portfolio. This role supports the organization in maintaining legal, regulatory, and contractual standards, while fostering positive relationships with tenants, landlords, and regulatory bodies.
  
  

Key Duties and Accountabilities:

• Act as the primary point of contact for landlord-related matters, including lease agreements, rent reviews, and service charge queries.
  Manage tenancy documentation, renewals, and terminations in line with legal and organizational requirements.
  Liaise with tenants to resolve property-related issues and ensure a high standard of service delivery
  
• Monitor and ensure compliance with all relevant property legislation, including health and safety, fire safety, gas safety, and electrical regulations.
  
• Maintain accurate records of compliance certifications, inspections, and remedial actions.
  
• Collaborate with internal teams, landlords, contractors, and regulatory authorities to ensure smooth operations and compliance.
  
• Provide guidance and training to staff and stakeholders on landlord obligations and compliance standards.
  
• Prepare regular reports on compliance status, risks, and mitigation strategies.
  
• Maintain up-to-date property and compliance databases and ensure documentation is audit-ready.
  
• Identify opportunities to improve landlord and compliance processes and implement best practices.
  
• Stay informed of changes in legislation and industry standards, updating policies and procedures accordingly.
  

• Proven experience in property management, facilities management, or a compliance-focused role.
  
• Strong knowledge of landlord and tenant legislation, housing regulations, and health & safety compliance.
  
• Experience managing property documentation, lease agreements, and compliance records.
  
• Excellent communication and negotiation skills, with the ability to manage stakeholder relationships effectively.
  
• Strong organizational and problem-solving abilities.
  

• Relevant qualifications in property management, compliance, or health and safety (e.g., NEBOSH, ARLA, IOSH) are desirable.
  
  

• This role is 37 hours a week