Investigation Support Office

Posted 19 November 2025
Salary 19.19
LocationChelmsford CM1 United Kingdom
Job type Full time
Sector Community & Social
ReferenceOR17817

Job description

5 Month Contract With A Local Authority



Role Purpose

The Investigation Support Officer (Qualified) will provide high-quality investigative support to Blue Light operations, contributing to the effective safeguarding of vulnerable individuals and the progression of criminal investigations. The post holder will conduct evidence-gathering activities, interviews, statement-taking, and liaison with victims, witnesses, and partner agencies to ensure the delivery of professional and ethical investigative outcomes. The role requires a high level of integrity, operational flexibility, and the ability to handle sensitive and confidential information appropriately.



Key Responsibilities

  • Conduct and support investigations in line with legislation, policy, and best practice, ensuring investigative activity is professionally recorded and evidenced.

  • Undertake ABE-compliant interviews with victims and witnesses, including vulnerable adults and children.

  • Assist in the planning, organisation, and execution of investigative tasks, including file preparation, information gathering, intelligence development, and liaison with officers and partner agencies.

  • Take accurate and comprehensive witness statements and conduct structured interviews in accordance with legal and procedural requirements.

  • Support safeguarding activity by identifying risk factors, escalating concerns, and working collaboratively with statutory partners and internal safeguarding units.

  • Maintain accurate, secure, and confidential records in compliance with data protection and organisational policies.

  • Utilise relevant IT systems, including Microsoft Office and force intelligence platforms, ensuring information is updated in a timely and accurate manner.

  • Prioritise workload effectively, manage multiple cases simultaneously, and ensure deadlines are met in fast-paced operational environments.

  • Represent the unit professionally when engaging with victims, witnesses, colleagues, partner agencies, and members of the public.

  • Provide operational support at designated locations and work extended hours at short notice where required.

  • Uphold organisational values, professional standards, and a high level of integrity at all times.



Essential Requirements

  • Recruitment vetting clearance (or ability to obtain).

  • Full, clean UK driving licence with the ability to travel as part of operational duties.

  • Achieving Best Evidence (ABE) trained.

  • Demonstrable experience of working in a fast-paced investigative, public protection, or law-enforcement environment.

  • Excellent communication and interpersonal skills with the ability to interact professionally with individuals from all backgrounds.

  • Proven ability to work independently, manage competing demands, and deliver high-quality work under pressure.

  • Strong organisational skills with the ability to prioritise workloads and manage multiple cases simultaneously.

  • Good working knowledge of IT systems and applications, including Microsoft Office.

  • High level of integrity with the ability to manage confidential and sensitive material appropriately.

  • Ability to build and maintain effective working relationships with colleagues and external partners.

  • Willingness to complete pre-employment health surveillance checks.