Job Purpose

The SENDIST Appeals Manager will be responsible for leading and managing the Council’s parental Appeals to the Special Educational Needs and Disability Tribunal (SENDIST). This includes coordinating the process, procedures, and data linked to the appeals, case managing individual appeals, providing expert advice to the Council and SEND Officers, and representing the Local Authority at appeal hearings.

Lead and manage the appeals process for the Special Educational Needs and Disability (SEND) Service to the SENDIST
Work collaboratively with SEND Officers and manage queries related to Tribunal processes
Develop appropriate policies, procedures, and systems in relation to complaints, disputes, and appeals
Undertake appeals, work in line with statutory requirements, and represent the Local Authority at appeal hearings
Make decisions on behalf of the Local Authority in relation to appeals and complaints
Work with parents and their appointed legal representatives to mediate and try to reach resolution without the need for formal Tribunal

Significant experience of SEN Appeals and Tribunals
Experience of working under pressure and re-prioritizing to meet competing demands and tight deadlines
Experience of working with education settings and parents/young people
Experience of successfully managing conflict and disputes in difficult situations
Experience of effectively negotiating resolutions
Experience of providing support, advice, and guidance to education settings and families on disabilities
Substantial legal experience or an equivalent legal qualification or substantial relevant experience in SEN

Educated to degree level or equivalent or at least three years of experience in the field of Special Educational Needs and Disabilities (SEND)

The role closes soon please apply ASAP.

Requirements

Interim SEND Resolution Officer