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2-3 months months with a local authority

Job Purpose

• Provide advice, information, and assistance to applicants who are homeless or at risk of homelessness. Help applicants explore their housing options and find suitable accommodation that meets their needs. Work with a range of partners and agencies to prevent and reduce homelessness in the community.
  

Key Duties/Accountabilities

• Effective written and verbal communication

• Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances

• Ability to establish and manage realistic applicant expectations

• Ability to manage a diverse caseload effectively where detailed and complex investigations are required, working with precision and attention to detail

• Ability to maintain accurate detailed and timely case notes and other evidence-based records

• Good organizational and administrative skills

• Ability to speak fluent English as stated in Part 7 of the Immigration Act(2016)

Essential Experience Required

• Experience of the Homelessness Reduction Act and experience using the Locata system

• Knowledge of the Homelessness legislation (Housing Act 1996, Homelessness Act 2002, Suitability Order 2012, Homelessness Reduction Act 2017)

• Workers must be able to deliver messaging to service users in a compassionate and sympathetic manner

Essential Qualification Required

• Relevant education qualification in the housing field is essential

Additional Information

• Working hours: 37 hours per week

• Referral signposting to supporting agencies

• Remote working, Duty rota approx 2 days a week, details discussed at interview

• Case load to be managed alongside homelessness duty cover (08:30-17:00 daily)

Application Deadline: The role closes soon, please apply ASAP.

Requirements

Requirements

• Relevant education qualification in the housing field

• Experience of the Homelessness Reduction Act and using the Locata system

• Knowledge of Homelessness legislation

• Ability to speak fluent English as stated in Part 7 of the Immigration Act(2016)

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