Job description

2 months contract with a Local Authority

Job Summary:

• This role supports the delivery of high-quality tenancy management and housing services within a community-based setting.

• The postholder will work directly with tenants to ensure properties are well maintained, tenancy conditions are upheld, and residents receive the support they need to sustain their tenancies.

• This is a field-based position requiring regular travel to conduct visits and inspections across the housing stock.

Key Duties/Accountabilities (Sample):

• Conduct tenancy audits to ensure homes are maintained to acceptable standards

• Carry out mutual exchange inspections to assess suitability and compliance

• Visit residents during their introductory tenancy period to provide support and monitor progress

• Undertake estate and block inspections to uphold environmental and safety standards

• Conduct accompanied viewings with prospective tenants

• Facilitate new tenancy sign-ups, ensuring tenants understand their rights and responsibilities

• Assist the compliance team with arranging property access, including gas entry warrants

• Support the property maintenance team with access for Stock Condition Surveys

Skills/Experience:

• Experience in social housing or tenancy management

• Strong understanding of housing legislation, tenancy enforcement and best practice

• Excellent interpersonal and communication skills, with the ability to work with diverse residents

• Confident conducting property inspections and estate walkabouts

• Ability to manage sensitive situations and resolve tenant-related issues professionally

• Proficient in maintaining accurate records and completing necessary documentation

Additional Information:

• Full UK driving licence and access to a personal vehicle (requirement for role)

Housing Officer

Housing Officer

Job description

Karina Nazarenko