Directorate Support Officer

Posted 06 July 2025
Salary 25.41
LocationLewisham SE13 United Kingdom
Job type Contract
Sector Administration / Clerical
ReferenceOR9450

Job description

3-Month Contract with a local authority

Job Purpose

  • Provide modern, customer-focused, efficient, and effective administrative and clerical support to directorates, including project support where required. Deliver a wide range of both routine and more complex administrative tasks to support the effective and efficient delivery of services within directorates, with a focus on providing administrative support to the Housing Service.

Key Duties/Accountabilities

  • Provide proactive business administrative support across various directorates.

  • Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, and other stakeholders.

  • Work with colleagues in other areas of the service to resolve operational issues, complaints, and enquiries, ensuring compliance with Councils’ deadlines for responses.

  • Manage the delivery of complex repairs and damp and mould as required, including planning, sequencing, and coordination of works.

  • Seek to pro-actively resolve barriers to effective delivery, working within Council policy and procedures and challenging practices/under-performance.

Essential Experience Required

  • Experience carrying out administrative and clerical support to directorates.

  • Support Officer skills and experience, preferably in a local authority.

Essential Qualification Required

  • General education qualification is desirable.

Additional Information

  • Working Hours: 35 hours per week

  • The job is primarily based in Laurence House, Catford, Lewisham, London, SE6 4RU but operates on a hybrid approach with a minimum of 3 days per week in the office.

  • The role closes on 11th July 2025, apply ASAP.



Requirements

Requirements

  • Experience in administrative and clerical support

  • Support Officer skills and experience, preferably in a local authority

  • General education qualification is desirable