3 months contract with local authority

Job Purpose:

• Conduct full property surveys specifically related to condensation and damp diagnosis and remedial action.
  
• Possess reasonable scientific knowledge on different types of mould and their likely causes and effects on residents.
  
• Engage in ongoing training within the team to build on existing knowledge.
  

Key Responsibilities:

1. Survey and Diagnosis:
   

   • Conduct property surveys to diagnose condensation and damp issues.
     
   • Possess specific knowledge of building structures and their contribution to damp issues.
     
   • Correctly diagnose and specify remedial requirements.
     
   • Use diagnostic equipment and undertake seasonal monitoring.
     

2. Tenant Interaction:
   

   • Approach tenants empathetically regarding property conditions.
     
   • Produce drawings and floor plans.
     
   • Diagnose general building faults and create specifications for improvement works.
     
   • Understand how improvements may affect other property components.
     
   • Obtain competitive prices for required works.
     

3. Order and Supervision:
   

   • Order works using appropriate systems and tender/contract procedures.
     
   • Supervise works to completion, ensuring compliance with Council Health & Safety Standards and other statutory requirements.
     

4. Independent Work:
   

   • Work with minimum supervision.
     
   • Prioritize workloads, analyze, and resolve problems.
     
   • Work independently to meet strict deadlines.
     

5. Post-Inspection and Administration:
   

   • Carry out post-inspections, confirm satisfactory completion, and authorize payments.
     
   • Investigate invoice queries.
     
   • Liaise across services and partnerships.
     

6. External Resource Management:
   

   • Manage external resources through PFI contract partnering to ensure best value for the client.
     

7. Customer Service:
   

   • Respond to complaints, compliments, and requests for information.
     
   • Consider service review and development based on feedback.
     

Skills and Experience:

• Ability to work with minimum supervision.
  
• Strong prioritization, analytical, and problem-solving skills.
  
• Ability to work independently and meet strict deadlines.
  
• Experience in carrying out post-inspections and authorizing payments.
  
• Cross-service/partnership working liaison skills.
  
• Experience managing external resources through PFI contract partnering.
  
• Strong customer service skills, including responding to complaints and requests for information.