Welfare Policy Manager

Posted 02 April 2025
LocationHaringey N8 United Kingdom
Job type Contract
Sector Interim Management Daily

Job description

3 months contract with a Local Authority
Job Summary:
• The Benefit Service is seeking a Project Manager to lead a 3-month review of the Council's approach to tackling inequality, focusing on the Financial Support Team's functions.
• The successful candidate will assess current operations and develop a collaborative, integrated service model aimed at supporting residents experiencing financial hardship.
• This role will require a combination of project management expertise, effective stakeholder engagement, and service redesign experience.
Key Duties/Accountabilities (Sample):
• Lead a 3-month project across two teams to establish a clear mutual understanding of objectives, work outputs, and outcomes.
• Develop a new approach to working collaboratively, ensuring clarity about each team's service offerings for residents, officers, and members.
• Establish joint reporting mechanisms on outputs and outcomes for both teams.
• Facilitate the design of an integrated service model to better support residents experiencing financial hardship.
• Review inflows/outflows, the current service offering, operational capacity, and staff development requirements.
• Identify areas of failure demand and opportunities for improvement in outcome tracking.
• Explore the potential use of data to improve service efficiency and effectiveness.
• Provide a point of contact for officers to contribute to the review and highlight improvement opportunities.
• Deliver a comprehensive review document, draft project plan, and proposals for a new integrated team, including draft job descriptions and growth bids, if required.
Skills/Experience:
• Significant experience in Project Management, including delivering projects on time, within budget, and with clear benefits.
• Strong ability to plan and manage project activities, estimate resource needs, and monitor progress against a plan.
• Proven track record of delivering within complex organisational structures.
• Experience in redesigning services and processes to enhance value and reduce costs.
• Excellent written and verbal communication skills, including the ability to engage with a wide range of stakeholders.
• Proficient in producing business cases, project briefs, and other key project documentation.
• Experience working with multi-disciplinary teams, senior managers, and external partner organisations.
• Knowledge of current local authority challenges and governance/accountability frameworks.
• Strong understanding of equity issues and public service delivery.
• Commitment to promoting equal opportunities and anti-discriminatory practices.
• Proactive problem-solving approach with a "can-do" attitude.
Additional Information:
• The closing date: 15/04/2025 @17:00.
• Full-time role – 36 Hr/week.