Summary

The Phase 2 Project Officer is a critical role in the continuation of the Navigation Way development, following the successful delivery of 51 new homes in Phase 1. This position is essential for leading the coordination, delivery, and operational readiness of the remaining homes in Phase 2. The role focuses on maintaining high standards of tenant experience, service integration, and efficient growth of the Council’s social housing stock.

Responsibilities

Lead day-to-day coordination for Phase 2 of the Navigation Way project, ensuring timely and efficient delivery.
Monitor program timelines, identify risks or delays, escalate issues, and drive solutions across services.
Attend regular project meetings and multi-team briefings, providing updates on progress and outstanding actions.
Undertake site visits pre- and post-handover to track readiness, defects, and emerging issues.
Ensure sign-up documentation and information packs are complete, including guidance on property features such as energy-efficient systems and technology.
Provide early tenancy support where required (e.g., utilities, setting up accounts, accessing support services).
Ensure benefit take-up, change of address for Universal Credit and Housing Benefit, and develop good payment practices and income maximisation.
Help ensure tenants receive a positive welcome and smooth transition into their new homes.

Essential Experience Required

Strong project coordination and organizational skills.
Ability to work confidently across multiple teams and disciplines.
Experience in housing, income collection, allocations, tenancy management, and support or related fields.

Essential Qualifications Required

Additional Information

The role closes soon, apply ASAP.

Communities Project Officer