• An experienced Allocation and Verification Team Manager is required for a key leadership role within a local authority’s housing service.

• This is a full-time, temporary post (35 hours/week), offering the opportunity to oversee the effective operation of the Housing Register, Choice-Based Lettings, and medical assessment processes, with a strong focus on strategic allocation of social housing stock.

• The role is instrumental in delivering a high-performing, resident-focused housing allocations service in accordance with Part VI of the Housing Act 1996 and other relevant legislation.

• Lead the Allocation and Verification Team, ensuring effective management of the housing register, choice-based lettings, and verification of applications.

• Develop and implement operational strategies to make the best use of available social housing stock in line with legal and policy frameworks.

• Oversee medical assessments and manage exceptional housing needs cases outside of the standard allocations policy.

• Collaborate with Registered Social Landlords (RSLs) and other partners to monitor nominations and improve access to suitable housing options.

• Manage team performance, budgets, and workflows to deliver excellent service outcomes and value for money.

• Produce detailed reports and analysis for internal and external stakeholders, including performance monitoring and strategic reviews.

• Drive innovation and continuous service improvement, aligning with wider housing needs and priorities.

• Lead and motivate a multi-disciplinary team, ensuring professional development, accountability, and high performance.

• Maintain compliance with safeguarding, equality, data protection, and health & safety regulations.

• Strong working knowledge of Part VI of the Housing Act 1996, social housing allocation frameworks, and related statutory guidance.

• Proven experience managing a high-performing housing allocations or similar service within a local authority or comparable organisation.

• Ability to lead, supervise, and develop teams with a focus on performance and service excellence.

• Experience working with and influencing external partners, including housing associations and other stakeholders.

• Strong understanding of housing needs, homelessness legislation, medical priority assessments, and safeguarding responsibilities.

• Excellent analytical and problem-solving skills; confident in using data and insight to improve service delivery.

• Skilled in managing exception cases and applying discretionary powers sensitively and lawfully.

• Clear communication and stakeholder engagement skills, including report writing and presentation to senior management.

• ASAP start.

• Enhanced DBS is required for the post.

• Hours: 35 per week, Monday–Friday (9:00am–5:30pm).

• Location: Office-based role.