We are seeking an Accommodation Officer to assist our busy team with bookings for temporary accommodation and with the management of Temporary, Transitional and Settled accommodation provided by the Council to respond to homelessness in Newport. 3-4 days in office and out on inspections, 1 day remote

We are seeking an energetic individual with experience of providing housing services and a passion for making a difference. This post offers a wide range of experience, challenges, and personal and professional development to the successful applicant. 

Demonstrates resilience and a proactive work ethic, maintaining high performance under pressure. Able to manage stress effectively, adapt to challenging situations, and handle confrontation in a professional and constructive manner.

If you can evidence your ability to deliver effective services and outcomes in this field, we would love to hear from you.

Based in Newport city centre at the Library in John frost square, this role also involves travel between properties. There is also an opportunity for some hybrid office/home working.

Key result areas

• Manage rent accounts keeping debts to a minimum
  
• safeguarding tenants and identifying support needs
  
• Management of placements and movements of clients to maximise suitable accommodation
  
• provide duty in the office completing license agreements, occupational contracts and housing benefit forms
  
• to be able to have own transport to travel throughout Newport