Tenancy Management Officer

Posted 14 May 2025
LocationHillingdon UB10 United Kingdom
Job type Contract
Sector Community & Social

Job description

3 months contract with a local authority  


Job Purpose

  • The Tenancy Management Team provides the 'end to end' tenancy management service from the point of a prospective tenant viewing a property and entering into a tenancy and encompasses all key tenancy events and the exercise of statutory rights during the life-time of the tenancy. Tenancy management delivers its core tenancy management functions via a collaborative network of multi-agency partnerships working to achieve positive outcomes and successful tenancies.


Key Duties/Accountabilities

  • The Tenancy Management Team 'own' the responsibility for a range of tenancy types and the early assessment and identification of risk to ensure residents are more equipped to live independently and enable the efficient use of the council's limited supply of social housing.
  • The model of tenancy management contributes to the strategic object of preventing homelessness and sustaining all forms of occupation arrangement. This involves ‘doing the right thing at the right time’ to enable residents to be appropriately supported at the earliest opportunity.
  • Tenancy Management Officers will have responsibility for the management of a 'patch' of tenancies across a range of tenancy types and will deliver the tenancy offer.


Essential Experience Required

  • Experience of delivering successful tenancy management services across a range of tenancy types within a social housing setting is essential.
  • Experience of assessing and managing risk and vulnerability in the context of delivering tenancy management services is essential.

 

Essential Qualification Required

 

  • Hold an appropriate qualification in a relevant field: NVQ, Diploma, relevant degree or  equivalent experience is essential.

 

Additional information to note

  • Working hours: 36 hours per week.
  • The role requires a DBS.
  • The role requires a driving license.

 

The role closes soon please apply ASAP.