• To provide safe care and support of adults ‘at risk’ ensuring all their basic needs identified in their support plan and risk assessments are fully met.
  
• To provide person-centred quality care that is tailored to the needs and aspirations of each individual. This personalised approach must ensure that individual outcomes are met and everyone is treated with dignity, respect and compassion.
  

• To support the delivery of agreed plans of care ensuring that service users are supported safely and individual needs and service targets are met. The quality and standard of care must meet CQC fundamental standards.
  
• To support clients with their personal care as determined within their individual care plan.  Personal care can include supporting service users undertake activities such as dressing, washing, bathing or shaving, toileting, getting in or out of bed, eating, drinking, taking medication and communicating.
  
• Postholders are required to be involved in monitoring the progress of service users, being mindful of triggers for challenging behaviour, seizures and acting appropriately in line with agreed guidelines and to highlight any changes in an individual’s behaviour to the manager so that the support plans can be updated. 
  
• To provide support for individuals who may regularly place emotional demands on the jobholder; and raising significant issues to the manager.
  
• The activities and support undertaken by care workers should have a direct impact on the positive well-being of individuals.  Therefore, postholders will work with senior officers to ensure that activities motivate and interest service users and provide a positive experience.  As such they will contribute to the planning of daily activities and risk assessments.
  
• Postholders will attend and contribute positively to meetings as requested by the manager providing input by sharing the outcome of interactions with service users and highlighting issues that may have an impact on the review of the service user’s case.
  
• To ensure the accurate administration and recording of medication, including rescue medication, in line with the Councils Medication policy.   Postholders will need to ensure that agreed protocols are followed when supporting an individual’s personal care such as peg feeding, postural care, changing stoma bags, buccal suction, medication via a peg etc
  
• Postholders are expected to ensure all records are updated and accurate.  This includes ensuring appropriate information security protocols are applied when sharing and preparing information relevant to the service user’s care.  Records include care plans, risk assessments, work related logs and other template based documents.
  
• As postholders will be have direct contact with a range of people involved in care delivery; service users, families, care/medical professionals, other colleagues etc,  they must ensure they act and communicate professionally and appropriately at all times.
  
• Where appropriate to attend and contribute positively to meetings as requested by their line manager.
  
• When delivering direct care postholders will need to exercise appropriate interpersonal caring skills in order to meet the needs of clients as covered under point 2 of this Job Description. This includes using guiding and persuasive skills as appropriate to encourage the service user to undertake tasks such as eating, dressing etc.  Referral will be made to a senior officer where the service user’s response could have a negative effect on their or others health, safety, and/or care.
  
• Postholders need to be aware of individual communication needs of service users as outlined in the care plan and ensure available/accessible support from specialist services such as sign language or interpreters is used where appropriate.
  
• Postholders will be required to use appropriate equipment to support service users who have mobility issues and will be expected to undertake visual checks of and ensure the safe use of lifting equipment such as hoists slings and changing beds and to provide ‘regular’ physical support to clients such as pushing / pulling / clamping wheelchairs and using hoists and slings
  

 
Essential Experience Required

• Experience of statutory social work with children and families, including assessment, planning, intervention, and review under the Children Act 1989 and 2004.
  
• Proven ability to manage a caseload of children in need, child protection, or looked-after children cases.
  
• Experience of completing comprehensive assessments, including Child and Family Assessments, Risk Assessments, and Section 47 enquiries.
  
• Skilled in developing and implementing Child in Need, Child Protection, and Care Plans, ensuring multi-agency collaboration.
  
• Court work experience, including preparing statements and care plans, and giving evidence in family proceedings (desirable but often required).
  
• Strong knowledge of safeguarding procedures, thresholds, and child protection systems.
  
• Experience working directly with children, young people, and families to build trusting relationships and promote positive change.
  
• Understanding of trauma-informed and strengths-based practice approaches.
  
• Ability to work in multi-disciplinary teams, including liaising with schools, health professionals, police, and voluntary agencies.
  
• Use of social work case management systems (e.g. LiquidLogic, Mosaic, or CareFirst).
  
• Familiarity with Ofsted standards and performance indicators in children’s social care.
  
• Evidence of reflective practice, learning from supervision, and a commitment to ongoing professional development.
  

• NVQ 2 Care or the ability to undertake training within a negotiated time scale
  

• This Role Is 36 Working Hours Per Week
  
• Enhanced DBS is Required For THis Role