• The Public Protection Officer plays a key role within the Public Protection Service, delivering high-quality, customer-focused compliance and enforcement work across defined technical areas.

• The postholder supports service improvement through proactive casework, robust project support, and effective stakeholder engagement.

• This role involves the investigation of service requests, carrying out inspections, and contributing to the delivery of performance targets, ensuring all work aligns with legislative and corporate objectives.

• Respond to and investigate service requests within allocated public protection areas.

• Conduct proactive work including inspections, audits, and sampling programmes to ensure legal compliance.

• Manage and progress a varied caseload, achieving effective outcomes and meeting statutory obligations.

• Support the delivery of projects from inception to completion, under the direction of Public Protection Managers.

• Work collaboratively with members, residents, businesses, and partner agencies.

• Maintain technical knowledge in designated areas, ensuring compliance with current legislation and best practice.

• Represent the service at meetings, committees, and external working groups as required.

• Order and manage equipment and materials in line with financial and audit requirements.

• Promote a strong health and safety culture in line with statutory and organisational policies.

• Uphold the organisation’s values in delivering a responsive, inclusive, and efficient service.

• Use ICT systems effectively to support mobile working, service performance monitoring, and data management.

• Experience managing a multi-disciplinary enforcement caseload in a regulatory setting.

• Proven ability to work within various areas of public protection (e.g. environmental health, licensing, trading standards).

• Strong stakeholder engagement skills, with experience liaising with residents, elected members, external agencies, and business partners.

• Track record of achieving statutory compliance, including progressing enforcement actions to prosecution.

• Experience supporting service improvement and transformation initiatives.

• Proficient in the use of ICT systems including MS Word, Excel, Project, PowerPoint, GIS and mobile working tools.

• Knowledge of performance monitoring processes and quality management systems.

• Excellent communication, negotiation, and report writing skills.

• Ability to balance workloads, manage deadlines, and maintain attention to detail.

• The closing date: 30/05/2025 @12:00.

• Holds a full driving licence.