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Programme Manager – City Help and Support

Plymouth City Council is seeking a visionary and strategic Programme Manager to lead a high-profile transformation programme focused on prevention across public services. This is an exciting opportunity to shape and deliver long-term systemic change that improves outcomes and delivers financial sustainability.

Job Purpose

• Lead the strategic delivery of Plymouth’s public service prevention agenda, developing and embedding cross-cutting capabilities across adults, children’s, homelessness, and public health services.

• Define priorities, lead multi-disciplinary teams, harness data and AI, and deliver measurable benefits for the city.

Key Duties / Accountabilities

• Design and lead a programme to define and implement prevention capabilities across multiple public service areas.

• Work with services to understand current challenges, define priorities, and create an integrated, strategic roadmap.

• Lead and coordinate cross-departmental and partner engagement to embed new ways of working.

• Use data, insight, and AI to drive predictive capabilities that allow for earlier intervention and improved outcomes.

• Develop a robust business case for investment, setting out financial, operational, and social return on investment.

• Direct the work of enabling teams to deliver capabilities in line with programme needs and timelines.

• Monitor and report on progress, risk, and benefits to senior leadership and stakeholders.

• Promote innovation and continuous improvement across public sector teams and partnerships.

Essential Experience Required

• Extensive experience in delivering prevention outcomes in a public services environment.

• Proven track record in strategic programme and change management across multiple agencies.

• Demonstrated experience using data, analytics, and emerging technologies (including AI) to drive decision-making.

• Experience in developing business cases, financial tracking, and delivering measurable benefits.

• Strong leadership and communication skills with the ability to break down silos and align diverse stakeholders.

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Essential Qualifications Required

• A relevant degree or equivalent professional qualification in public administration, programme management, or a related field.

• Recognised qualification in programme or project management (e.g., MSP, Prince2, Agile) is desirable.

Skills and Competencies

• Skills: Strategic planning, cross-functional leadership, programme delivery, stakeholder engagement, service transformation, data-driven decision making, financial acumen, innovation, risk management, and excellent communication.

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