Operational Support Officer

Posted 15 August 2025
Salary 27.55
LocationTower Hamlets E2 United Kingdom
Job type Full time
Sector Community & Social
ReferenceRQ1582559

Job description

3 months contract with local authority

We are seeking a dedicated individual to support the goals of our services, including increasing access to positive activities for young people, providing safe and inclusive environments for youth development and language learning, and delivering efficient, high-quality public services. The successful candidate will primarily undertake administrative tasks, supporting senior management in either service with all aspects of business support activity.

Responsibilities:

  • Provide professional and person-centered frontline service in response to face-to-face, telephone, email, and online inquiries.
  • Offer professional administrative support across a diverse range of contexts to support the requirements of the service at practice, operational, and strategic levels.
  • Organize and administer meetings, including forward planning, booking venues, issuing invitations, collating and distributing papers, taking notes, distributing minutes, and monitoring follow-up actions.
  • Input, extract, and monitor data from relevant IT systems on a routine and ad hoc basis, as well as producing reports and presenting information effectively.
  • Assist with the coordination of training, including liaison, procurement, finance, invitations, venue, and evaluation.
  • Administer learner registration and placement in classes.
  • Lead procurement tasks and fulfill business support requests.


Requirements

  • Proven experience in administrative support roles.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in IT systems and data management.
  • Ability to work effectively in a diverse and dynamic environment.
  • Flexibility to be placed in either team (Young Tower Hamlets or Young Community Languages).