3 months contract with local authority

• Providing professional and specialized services to residents in accordance with the Council's vision, values, resources, and service priorities.
  
• Maximizing the letting of over 7000 garages, underground car parks, and other parking schemes.
  
• Managing the waiting list and ensuring proper allocation of properties in line with the lettings policy and procedure.
  

1. Assisting in the management of Home Ownership Services and reporting to the Garages Services Manager on matters related to the management of garages and non-residential properties.
   
2. Representing Homeownership Services at public meetings and resident forums, conducting consultations on matters related to letting of garages and parking schemes.
   
3. Managing and letting garages, barrow stores, and parking schemes with minimal void periods, conducting inspections, and coordinating repairs.
   
4. Maintaining waiting lists for public and private sector clients, ensuring regular communication and processing applications.
   
5. Ensuring that garages, barrow stores, and parking areas are well-maintained and fit for purpose to maximize income from licenses.
   
6. Collaborating with relevant teams to address repairs and other issues in a timely manner.
   
7. Enforcing license agreements and managing breaches, conducting regular inspections, and developing community links.
   
8. Improving customer experience through online portals and assisting customers with online access to their accounts.
   
9. Managing the sign-up process for non-residential units, verifying documentation, and securing initial advanced payments.
   
10. Providing accurate information about license agreements, charges, and terms and conditions to new applicants and current licensees.
    
11. Collaborating with Repairs and Contracts Officers to manage, maintain, and refurbish areas within the portfolio.
    
12. Ensuring adherence to health and safety policies and equal opportunities, valuing diversity, and tobacco policies.
    

• Knowledge of property management and letting processes
  
• Strong communication and customer service skills
  
• Ability to manage and prioritize tasks effectively
  
• Understanding of health and safety regulations
  
• Experience in managing non-residential properties and conducting inspections
  
• Familiarity with online portals and modern ways of working