Job description

Contract Duration: 3 months

Location: Southwark Council

Working Schedule: 4 days a week with hybrid working arrangements

Role Purpose:

The Interim Programme Manager will be responsible for leading the design and delivery of organisational change projects within the Repairs Improvement Programme at Southwark Council. The focus will be on implementing a new repairs operating model to ensure efficient and customer-focused services that deliver consistently high standards for residents.

Key Responsibilities:

Lead the design and delivery of organisational change projects within the Repairs Improvement Programme.
Drive significant change working with the repairs service senior management team
Collaborate with senior managers, trade teams, planners, and support functions to design processes, structures, and roles that improve productivity, resident experience, and value for money.
Translate the operating model into clear project plans, milestones, and deliverables
Support cultural change across the repairs service by engaging staff, building ownership of new ways of working, and strengthening accountability
Develop and oversee programme documentation including risk registers, benefits plans, and governance reporting
Work closely with performance, ICT, procurement, and finance colleagues to ensure enablers for the new model are in place
Provide regular updates and assurance reports to senior leaders, governance boards, and external stakeholders

Skills and Experience:

Proven track record of leading large-scale organisational redesign or service transformation projects.
Strong expertise in programme and project management, with experience of delivering operating model changes from design through to implementation.
Understanding of housing repairs services and the challenges facing local authorities/registered providers
Demonstrated ability to manage complex stakeholder relationships and engage staff, trade teams, contractors, and residents in change programmes.
Strong analytical and problem-solving skills
Experience of embedding cultural change and new ways of working in frontline services
Excellent communication skills, able to produce clear and compelling plans, reports, and presentations for senior leaders and governance boards

Requirements

Proven experience in leading large-scale organisational redesign or service transformation projects.
Strong expertise in programme and project management
Understanding of housing repairs services and the challenges facing local authorities/registered providers

Interim Programme Manager

Job description

Requirements

Rukayat Ojewale