3-Month Contract with a local authority

Job Purpose

Complete assessments of applications to join the housing register including re-registration to keep their applications up to date.
Assess households who do not qualify to register and provide advice to them about alternative housing options.
Assess households who do qualify to register and activate their applications.

Key Duties/Accountabilities

Complete medical assessments of applications for preference on medical grounds.
Provide comprehensive housing advice on housing options for applicants to the housing register.
Notify applicants on decisions regarding their applications.
Provide effective, customer-focused, and efficient service to customers presenting with housing problems to support them in achieving positive housing outcomes.
Provide comprehensive advice to applicants on other housing options, including mobility schemes such as mutual exchange, Homefinder, Pan London Housing Moves, Seaside and Country Homes, Homes out of London, etc., and refer households to the Mobility Officer to take advantage of schemes.
Allocate temporary accommodation and private rented accommodation to prevent homelessness and discharge the homeless duty (PRSOs) according to the Temporary Accommodation Placement Policy and in line with the suitability assessment.

Essential Experience Required

Good knowledge of the law affecting housing allocations and familiarity with other housing advice and homelessness legislation, general housing legislation, welfare benefit expertise, and knowledge of the adult & children social care environment and impact.
Use knowledge of the Housing Allocations Policy, Code of Guidance, and Part V1 of the 1996 Housing Act to work collaboratively with customers to identify the most appropriate and effective solutions to their housing problems proactively at the most appropriate time ensuring maximum opportunities for early intervention.

Essential Qualification Required

Additional information to note

Requirements

Housing Register Officer