Support the Assistant Director in leading and managing a specific service area, which may include Assessment and Short Term Intervention, Safeguarding, Children in Care, or city-wide services such as EDT, CASS/MASH, Fostering, Adoption, Child Protection & Review, or Practice Hub.
Work collaboratively with the Assistant Director to prioritize and manage tasks effectively, ensuring high-quality services.

Contribute to the development of strategic business plans that align with the service area's requirements and support organizational priorities.

Build and nurture partnerships with local agencies, schools, statutory bodies, and private, voluntary, and community sectors to enhance services and outcomes for children.

Influence and support the delivery of excellent practice, driving positive improvements in outcomes.

Demonstrate positive leadership that reflects a clear belief and commitment to securing positive outcomes for children and young people.

Contribute to performance management to ensure timely and effective outcomes for children and young people.

Directly manage a group of Team Managers and oversee social work services through them.
Supervise Team Managers and build their capacity to manage risk effectively.

Ensure compliance with legal, regulatory, and ethical requirements.
Promote equality of opportunity, diversity, and inclusion within the service area.
Foster a culture of good practice and professional challenge.
Develop processes and practices to ensure consultation and engagement with children, young people, and their carers in service planning and delivery.
Manage business processes, relationships, and procurement activities.
Contribute to and manage HR processes and procedures alongside HR colleagues.
Effectively manage resources, monitor performance, and develop individuals as necessary.
Utilize all recording systems as required by procedures.
Lead specific service areas as determined by business needs.
Offer coaching and mentoring across the service as needed.
Undertake ongoing supervision and review of direct reports through the PDR and reflective supervision process, ensuring its integration across the service.
Undertake other duties as determined by the Assistant Director.

Proven experience in a leadership role within social services or a related field.
Strong understanding of child welfare policies, procedures, and best practices.
Excellent communication, interpersonal, and leadership skills.
Ability to build and maintain effective partnerships with various stakeholders.
Sound knowledge of performance management and HR processes.

Head of Service