• The Housing Investment and Compliance Services Manager is a senior leadership role within the Housing and Wellbeing Directorate, responsible for ensuring the effective delivery of planned maintenance, property improvements, and statutory compliance services across the housing portfolio.

• The post holder will lead a multidisciplinary team and ensure that all housing assets meet legal, regulatory, and safety requirements, while also delivering high-quality services to tenants and ensuring value for money.

• Provide expert professional and technical leadership across housing compliance, planned maintenance, and improvement services.

• Ensure the Council’s housing stock is maintained in line with the Decent Homes Standard, and legal and safety obligations are met.

• Manage and develop accurate stock condition data, using it to shape and implement strategic investment and improvement programmes.

• Monitor and report on key performance indicators, ensuring statutory and internal targets for servicing, testing, and improvement works are achieved.

• Lead the delivery of a responsive and inclusive adaptations service, supporting tenants with additional needs.

• Procure and manage contracts related to compliance and property investment, ensuring effective contractor performance and legal compliance.

• Ensure health and safety is fully embedded in service delivery, proactively managing risks to tenants and the public.

• Lead, motivate, and develop a team of senior officers, promoting a culture of high performance and accountability.

• Effectively manage revenue and capital budgets, ensuring services are delivered within financial parameters.

• Deputise for senior leadership and collaborate with other service areas, including repairs and voids, as required.

• Uphold principles of equality, data protection, and health and safety in all aspects of the role.

• Proven experience of leading high-quality housing repairs, maintenance, or improvement services.

• Strong knowledge of statutory, legal, and regulatory frameworks relating to landlord compliance and asset management.

• Demonstrable experience of managing significant capital and revenue budgets.

• Effective leadership and people management skills with a track record of building motivated and high-performing teams.

• Excellent project management and analytical skills, with advanced proficiency in IT tools including Excel and Word.

• Skilled in performance management, risk assessment, contract management, and procurement processes.

• Ability to influence and engage a broad range of stakeholders including tenants, colleagues, elected members, and external partners.

• Candidates require a driving licence and a means of travelling throughout the borough.

• A degree, HNC, diploma or equivalent in a relevant field such as property maintenance, surveying, or construction is essential. Substantial equivalent experience may be considered.

• Membership of a relevant professional body (e.g. RICS, CIOB) and a recognised health and safety qualification (e.g. NEBOSH) are desirable.