2 Month Contract With A Local Authority

The Homeless Housing Coordinator plays a key role within the Families & Singles Service, supporting Enfield’s commitment to preventing homelessness and promoting housing stability. The postholder will work directly with individuals and families who are threatened with homelessness or who are already homeless, providing specialist advice, advocacy, and casework support.

Key Responsibilities

• Provide tailored, expert housing advice to households at risk of homelessness in line with the Homelessness Reduction Act (HRA) and associated statutory duties.
  

• Carry out detailed assessments of applicants’ housing needs, support needs, and risks, developing robust and personalised Housing Plans (PHPs).
  

• Lead on complex homelessness prevention work, including negotiating with landlords, agents, and mortgage lenders to sustain tenancies or delay possession/action.
  

• Manage a varied and complex caseload, ensuring all actions and decisions are timely, accurate, and compliant with legislation and council policy.
  

• Work closely with courts, duty solicitors, and Enfield’s Legal department to support applicants facing possession proceedings or eviction.
  

• Attend court where required, providing advocacy and representation to secure adjournments, set-asides, or prevent/ delay eviction.
  

• Interpret and apply case law, court orders, and legal documentation to inform decision-making and homelessness assessments.
  

• Apply specialist knowledge of relevant housing and homelessness legislation (including Housing Act 1996, HRA 2017, case law, and the Code of Guidance) to make informed recommendations and decisions.
  

• Prepare high-quality written communications, including s.184 decisions, suitability reviews, and representations to landlords and legal advisors.
  

• Develop strong working relationships with internal and external partners including Early Help, Children’s Services, Adult Social Care, Domestic Abuse services, Mental Health teams, and community organisations.
  

• Ensure wrap-around support is in place for vulnerable households to enhance resilience, independence, and housing sustainment.
  

• Contribute effectively to multi-agency meetings, case conferences, and safeguarding panels.
  

• Identify and respond appropriately to safeguarding concerns involving children and vulnerable adults.
  

• Work within statutory safeguarding frameworks and escalate concerns promptly through appropriate channels.
  

• Complete risk assessments and ensure relevant risk factors (e.g., domestic abuse, exploitation, mental health, substance misuse) are managed and mitigated.
  

• Maintain accurate, timely, and detailed case records on the council’s housing systems.
  

• Ensure compliance with GDPR, data protection rules, and the Council’s confidentiality policies.
  

• Contribute to service performance targets, producing reports and case summaries when required.
  

• Identify service improvements and contribute to team development and best practice.
  
  
  

Requirements

• Expert knowledge of homelessness legislation, including the Homelessness Reduction Act 2017, Housing Act 1996 (as amended), and relevant case law.
  

• In-depth understanding of welfare benefits, housing policy, possession processes, court procedures, and rights relating to eviction.
  

• Strong experience of homelessness prevention casework or similar housing-related roles.
  

• Ability to interpret complex legal information and apply it in a practical, customer-focused context.
  

• Experience working with landlords, courts, solicitors, and legal departments.
  

• Excellent negotiation, advocacy, and communication skills.
  

• Demonstrable experience supporting vulnerable individuals and engaging in multi-agency working.
  

• Knowledge of safeguarding principles and statutory responsibilities for children and adults.
  

• Strong organisational skills and the ability to manage a high-volume, complex caseload.
  

• High standard of written communication, including report writing and formal decision making.
  

• Experience working within a local authority housing options or homelessness service.
  

• Formal training in homelessness legislation, welfare reform, or housing law.
  

• Knowledge of Enfield’s housing, Early Help, and support services landscape.