• To undertake general and other inspections of the infrastructure network (e.g. highways, bridges, rights of way, etc) in accordance with current Codes of Practice and County Council policies.

• To establish good customer relationships with elected members of the Parishes, District and County Council, members of the public, Police and highway service provider.

• To undertake and record inspections and assessments of the local infrastructure network (e.g. highways, bridges, rights of way, etc), to an agreed inspection frequency, to ensure that agreed maintenance policies are adhered to.

• To maintain a methodical approach to dealing with and keeping inspection records. To report to staff any defects, urgent and routine repairs required and to ensure any other defects are brought to the attention of the appropriate team.

• To order works as necessary through the highway service provider contract.

• To investigate accident claims and complete, with appropriate documentation, all particulars for the County Council’s insurance team and appear in court as required.

• Be prepared to undertake other highway related works as may be required, from time to time, by the service. Liaise with colleagues across the directorate and the Council to ensure the service / projects are delivered in the most efficient, effective and co-ordinated manner.

• Able to demonstrate working in highway maintenance and construction, or related areas.

• Good communication and interpersonal skills including the ability to respond clearly and courteously, even in difficult situations.

• Methodical approach to dealing with enquiries and keeping records, including the use of IT systems to record such inspections.

• To be able to write letters / instructions so as to respond to enquiries in a professional manner.

• To be able to make quick decisions to react to urgent and emergency situations.

• Be able to complete insurance claims and supply documents relating to specific incidents/sites.

• Good IT skills.

• Knowledge of relevant highways and traffic management legislation, e.g. Chapter 8 of the Traffic Signs Manual.

• Able to give knowledgeable advice to the County Council’s Insurance team about claims etc.

• Have the ability to travel the County and designated located area(s). Have a full UK driving licence and access to a suitable and maintained vehicle.

• Have the ability to visit and inspect sites which may have difficult access.

• Full time role - 37 Hr/week from 9.00 to 17.30.