6 Month Contract With A Local Authority

Bromley Home Improvement Agency (HIA) provides a front-line, customer-focused service for grant-funded adaptations for people and children with disabilities on low incomes. The service also provides grants and loans to ensure residents live safely in their homes.

The postholder will assist in the administration, inspection, feasibility assessment, and determination of Disabled Facilities Grants (DFG) and other grants or loans to improve the safety and wellbeing of residents.

Key Responsibilities and Duties:

• Provide technical guidance on construction techniques and legislative requirements for adaptations and ancillary works.
  

• Prepare scale drawings and arrange Building Control and Town Planning approvals (training provided if required).
  

• Conduct inspections to identify necessary works, take measurements, and interpret occupational therapist (OT) or architect/surveyor plans.
  

• Visit clients’ homes to provide advice, information, and feasibility assessments for potential adaptations. Maintain regular contact with clients and colleagues throughout the process.
  

• Ensure administrative functions are completed in accordance with division quality assurance procedures, maintaining accurate and up-to-date computer records.
  

• Liaise with OTs, housing associations, and external professionals to achieve optimal outcomes for clients.
  

• Participate actively in team and council meetings, training courses, and contribute to staff induction and training.
  

• Undertake other duties as required to support the efficient running of the department.
  

Requirements

• Good general level of education.
  

• Degree or equivalent qualification in Environmental Health, Construction, Housing, or a relevant technical field (required for higher grades BR10+).
  

• Relevant training or certification in building regulations, CAD software, or grants management (preferred).
  

• Strong interpersonal and communication skills, both written and verbal.
  

• High level of organizational skills; ability to prioritize and work independently.
  

• IT literate, including experience with CAD software and standard office applications.
  

• Problem-solving and solution-focused approach.
  

• Ability to advise and work with the public with empathy and professionalism.
  

• Flexible, adaptable to changing workloads and deadlines.
  

• Team player with ability to contribute to meetings, training, and team development.
  

• Understanding of Disabled Facilities Grants (DFG), housing grants, and associated legislation.
  

• Knowledge of building regulations, access standards, and construction techniques.
  

• Awareness of public health and housing law related to disrepair, amenities, and energy efficiency.
  

• Understanding of benefit procedures and means testing.
  

• Knowledge of procurement processes and contract management (for higher grades).
  

• Experience delivering high-quality customer service.
  

• Administrative and organizational experience, including record-keeping and reporting.
  

• Experience working with and advising the public.
  

• Experience inspecting or supervising building works (preferred for higher grades).
  

• Experience in project work, team development, or managing caseloads (required for BR10+).
  

• Enhanced DBS check.
  

• Essential car user with clean driving licence and access to own vehicle.
  

• Flexibility to work outside normal office hours, attend off-site meetings, and carry out home visits.
  

• Willingness to undertake training as required to meet progression or specific role requirements.