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Contract Manager Public Health
- Posted 03 June 2025
- LocationNottingham NG1 United Kingdom
- Job type Contract
- Sector Management
Job description
5-6 months contract with a Local Authority
Job Summary:
• We are seeking a dedicated and experienced Contract Manager – Public Health to lead contract management and quality assurance functions within the Adult Health and Social Care service.
• This role involves overseeing a range of public health service contracts, ensuring statutory compliance, value for money, and continuous quality improvement.
• You will act as the primary liaison with providers and stakeholders, ensuring service delivery aligns with contractual obligations, legislation, and best practice standards.
Key Duties/Accountabilities (Sample):
• Lead the contract management lifecycle for specified services, including monitoring, performance management, reviews, dispute resolution, enforcement, and risk reporting.
• Develop and implement performance monitoring frameworks, analysing data and supporting service development with providers.
• Ensure compliance with statutory, financial, procurement, and local policy frameworks in all contracting activities.
• Work closely with commissioners, procurement officers, and stakeholders to support procurement planning, tendering, contract mobilisation and implementation.
• Oversee provider performance and manage improvement plans, including the issuing of service improvement and default notices.
• Ensure service continuity during periods of contract termination or provider withdrawal, working collaboratively to address underperformance or failure.
• Provide benchmarking data and contribute to service development by researching national and local best practice.
• Liaise with regulatory bodies (e.g. CQC, Ofsted) to ensure safeguarding and service quality requirements are upheld.
• Prepare and present financial and performance information to inform pricing strategies, contract reviews, and service development.
• Promote effective engagement with service users, stakeholders, and provider organisations.
• Manage formal and informal complaints, MP enquiries, and Freedom of Information (FOI) requests in accordance with statutory obligations.
• Deputise for other Contract Managers and provide guidance across the team as needed.
Skills/Experience:
• In-depth knowledge of contract management principles, including negotiation, compliance, and quality improvement.
• Experience working within the legislative frameworks for public health, financial regulations, and procurement law.
• Proven ability to manage provider performance, including contract enforcement, service recovery and improvement processes.
• Strong interpersonal skills and experience handling complex provider relationships and stakeholder engagement.
• Proficiency in analysing performance data, report writing, and using a range of IT systems (e.g., MS Word, Excel, Outlook, Teams).
• Experience working with internal and external stakeholders to achieve commissioning outcomes.
• Effective budget management knowledge, including financial reporting and ensuring value for money.
• Understanding of the needs of minority or disadvantaged groups, ensuring inclusion in service planning and delivery.
• Knowledge and application of project management principles in a commissioning or contract management setting.
• Experience of dealing with service continuity during provider failure or exit from the market.
• Ability to manage sensitive conversations diplomatically and resolve conflict.
