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1 Month Contract with a local Authority

Job Purpose

• Provide high quality and comprehensive technical and administrative support to a team or service in relation to any of the functions undertaken
  

Key Duties/Accountabilities

• Understand and be responsive to the needs of the customer, offering technical advice and guidance both written and verbal, and always present a positive and professional image to the customer, ensuring a high standard of customer service. This will include servicing and maintenance of lifting equipment.

• Deal with technical customer enquiries where appropriate and follow through to resolution, ensuring all stakeholders are updated and the adequate audit trails are in place in accordance with Council procedures.

• Register applications to the Council for the service area involving checking for validity and ensuring appropriate fees and charges are administered and advising applicants where further information/monies is/are required.

• Contact other internal/external parties as required, including interrogation of external databases seeking and providing specialist and procedural advice relevant to the service area, taking appropriate action, and administering responses.

Essential Experience Required.

• Relevant and substantial experience of direct work with children, young people and families.
  

Essential Qualifications Required

• Experience in working with vulnerable service users with a disability.

• Experience in working within a Social Care setting

Additional information to note

• This role is 35 working hours per week.

• This role requires a DBS.

The role closes on 09/06/25

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