Business Support Officer

Posted 12 June 2025
LocationBirmingham B19 United Kingdom
Job type Contract
Sector Administration / Clerical

Job description

Job Title: Business Support Officer (Emergency Duty Team)

Contract Duration: 2-3 months

Job Purpose

  • There has never been a more exciting time to join as we celebrate our GOOD Ofsted status which we are immensely proud of. A Business Support Officer is required to work in the Emergency Duty Team.

Key Duties/Accountabilities

  • Independently interpret and analyse information and facts to solve varied problems
  • Ability to communicate complicated or sensitive information with varied audiences in person and/or in writing
  • Use the keyboard with some precision and speed
  • Organise, support and record meetings appropriately
  • Respond independently to difficult problems and unexpected situations
  • Ability to work under pressure including meeting deadlines and dealing with interruptions
Essential Experience Required

  • Experience of managing a number of conflicting priorities, the ability to organise own workload and decide priorities
  • Experience of managing a group of staff ensuring clear expectations and driving outcome focused performance
  • Experience of handling and processing manual or computerised information
  • Evidence of willingness for continuous professional development
Essential Qualification Required

  • Broad range of practical & procedural knowledge of office administration or relevant qualification such as NVQ level 2 or equivalent.
Additional information to note

  • Working hours: Saturday and Sunday 7pm -1.30am

Requirements

Requirements

  • Proven experience in managing conflicting priorities and staff
  • Proficiency in handling and processing information
  • Strong communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Relevant qualification in office administration or equivalent practical knowledge