• An exciting opportunity has arisen for a qualified Carpenter/Multitrade Operative to join a dynamic Direct Works team.

• This is a frontline role, working across tenanted and void properties to deliver high-quality responsive and planned repairs.

• The ideal candidate will be a skilled carpenter with experience in a multiskilled capacity, carrying out a range of repair and maintenance duties with a focus on safety, efficiency, and excellent customer service.

• Carry out high-standard carpentry and associated multitrade works (e.g. minor plumbing, patch plastering) on responsive, planned, and void property repairs.

• Accurately record materials used, update job statuses via PDA, and ensure job records are maintained.

• Liaise with the planning and scheduling team to report delays, arrange follow-on work, and support efficient job completion.

• Maintain and replenish vehicle stock, tools, and materials.

• Adhere to all relevant safety procedures and legislation, including working at heights and asbestos awareness protocols.

• Mentor and provide feedback to apprentices or trainees when required.

• Drive company vehicles safely and undertake daily checks in accordance with policy.

• Deliver outstanding customer service, responding to queries clearly and maintaining a positive representation of the service.

• Embrace flexibility, adopting new working methods and responding positively to service improvements.

• Demonstrable experience of carpentry in domestic/residential settings

• Proficient with power tools and mobile digital job systems (PDAs)

• Strong understanding of health and safety practices in construction (including working at heights and asbestos awareness)

• Excellent communication skills – both written and verbal

• Ability to manage own workload, adapt to change, and contribute to team performance

• Experience of working in occupied homes and providing a high level of customer service

• Willingness to work flexibly to meet the needs of the service

• Full-time role: 40 Hr/week.

• NVQ Level 3 in Carpentry (or equivalent City & Guilds qualification).

• Multi-skilled training (minimum NVQ3) or willingness to undertake training upon appointment.

• A full, clean UK driving licence is essential.

• This post is subject to an Enhanced DBS check.

• Use of a company vehicle may be provided for work-related travel.