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3 months contract with a Local Authority

Job Summary:

•To deal with repair issue cases referred to them, diagnose the cause and arrange for works to be carried out.

•This will include the assessment of condensation cases and drafting reports for presentation tom the High Value Repair Panel.

Key Duties/Accountabilities (Sample):

•Carry out building inspections as necessary to diagnose the cause of building defects, raise work orders using National Housing Federation Schedule of Rates or specifications as appropriate.

•To prepare reports relating to condensation in compliance with the LBI Condensation Protocol.

•To assist in the preparation of reports for senior managers, including those of a policy or strategic nature.

•To produce professional technical reports and present them to the High Value Repair Panel. To manage subsidence and structural failure cases in association with specialist external consultants.

•To assess alteration requests from tenants and leaseholders and complete paperwork in compliance with the process.

•To manage fire, flood or collision Insurance cases.

•To assist the Legal Disrepair and Diagnostics Manager in the development of policies and procedures relating tom the Repairs Service.

•Undertake Quality Assurance checks on works in progress or completed.

•Have a good working knowledge of relevant legislation, Building Regulations and Codes of Practice.

•As and when required, attend meetings, including those held out of normal working hours.  Understand the repair responsibilities of the Council in relation to Tenants and Leaseholders, including Leaseholder consultation requirements.

•Provide a prompt, courteous and helpful response when dealing with queries from customers, their representatives, other agencies and internal colleagues.

•Monitor and oversee works on site. Agree variation requests and manage payment system. Maintain proper and accurate electronic records.

•To carefully and accurately record all necessary project information to assist in the control of the project, identifying any relevant matters to the Diagnostic Surveying Manager in a timely fashion.

•Obtain quotations and tenders in line with the Councils Procurement procedures and manage delegated Project Budgets.

•To advise on the best development and use of the systems and liaise with staff in those sections to make full use of the systems, ensuring harmony between operational procedures and system requirements.

•To ensure that services are provided in accordance with the Council’s commitment to “Best Value” and high-quality service provision to customers/clients.

•To ensure that the requirements of all relevant Health and Safety legislation and the Council’s relevant policies are fully observed.

•To ensure that the services which are provided are appropriate to the needs of the people of particularly disadvantaged groups, in accordance with the Council’s Equal Opportunities Service Delivery policy.

•To carry out responsibilities with due regards to the Council’s Equal Opportunities Employment policy.

•To perform any other reasonable, minor and non-recurring duties, appropriate to the post, as determined by the Diagnostic Surveying Manager.

•The ability to diagnose building defects and recommend the associated remedial action.

•Organised and proactive - able to manage their own calendar and caseload.

•Ability to produce specification of works using a schedule of rates.

•A good understanding of damp, mould and condensation.

Skills/Experience:

•Ability to carry out surveys and diagnose defects in all types of Council owned properties.

•Ability to write and prepare specifications for repairs and maintenance work and major repairs and planned maintenance contracts.

•Ability to prepare Bills of Quantity.

•Ability to prepare work programmes, estimates, value work in progress and issue variations.

•Ability to prepare and certify interim and final payments to contractors.

•Ability to administer contracts and supervise work in progress.

•Ability to communicate effectively by telephone, in writing and face to face in small and large meetings.

•To include report writing to validate information for High Value Repair Panel, speaking at and chairing meetings, and writing client care letters following complaint investigation.

•Ability to attend Council meetings and present technical reports as necessary, taking into account and adapting to the level of technical understanding of target audiences. Ability to liaise and work effectively with colleagues within the organisation.

•Ability to use computer equipment effectively for the purpose of communication, input and extraction of data.

•Proficiency in the use of devices, aids and instruments for the purpose of assessments and diagnosis of building failures.

•Working knowledge of the building industry codes of practice, measured team and building forms of contract, the Construction (Design and Management).

•Regulations and Statutory requirements applicable to the industry.

•Ensure the delivery of high–quality work to agreed deadlines.

•Takes responsibility for managing own work-life balance and health and safety.

•Respects and embraces the diversity of colleagues and customers.

•Takes responsibility for own continuous professional development (CPD).

•Writes logically, clearly and concisely with clear conclusions or recommendations.

•Ability to demonstrate accountability and a positive attitude to your responsibilities as an employee of the Council.

Additional Information:

•Full time role: 35 Hr/week from 9.00 to 17.30.

•HND/C Building with demonstrable post qualification experience (BSc Building and 2 years post qualification experience)

•Office based.

•Access to pool vehicles.

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