Job description

3 months contract with a Local Authority

Job Summary:

• The Technical Officer plays a vital role in supporting the Waste and Cleansing management team by ensuring the efficient and cost-effective operation of services.

• The post involves coordinating technical and operational resources, analysing data to improve service delivery, and maintaining both manual and digital systems.

• The role also includes direct liaison with contractors and residents, budget monitoring, and contributing to wider environmental and regeneration objectives.

Key Duties/Accountabilities (Sample):

• Undertake service improvement projects, analysing operational data and presenting recommendations to senior managers.

• Monitor and prepare reports on expenditure, ensuring compliance with financial procedures and value for money.

• Maintain and develop IT systems to track vehicles, equipment, service requests, and performance metrics.

• Respond to service-related complaints and enquiries with professional and solutions-focused communication.

• Deputise for managers at meetings and represent the service in discussions with external partners and contractors.

• Assist in workforce planning, including training coordination, scheduling, and operational reviews.

• Investigate performance variances and report findings to inform service planning and budgetary control.

• Implement systems to optimise resource allocation and track operational effectiveness.

• Maintain communication with internal teams and stakeholders to support continuous service improvement.

• Contribute to meeting health and safety, equality, and customer care objectives within the service.

Skills/Experience:

• Proven experience in a technical or operational role within a cleansing, waste management, or environmental service.

• Strong analytical and reporting skills, with the ability to interpret data and present actionable insights.

• Good working knowledge of IT systems relevant to fleet, scheduling, and service performance tracking.

• Excellent written and verbal communication skills; confident in dealing with members of the public and professionals.

• Understanding of public sector financial procedures, budget monitoring, and procurement processes.

• Ability to manage multiple priorities and solve day-to-day operational challenges independently.

• Experience coordinating training or workforce development is desirable.

• Familiarity with relevant legislation and environmental best practices is an advantage.

Additional Information:

• Required experience: SAP and Excel.

• Working patterns will be 5 days in the office at Sandgate Street, London SE15.

• This is a full-time role (36 hours per week), Monday to Friday.

Technical Officer

Job description

Karina Nazarenko