• The Resilience Officer plays a vital role in ensuring Camden Council is prepared for, able to respond to, and capable of recovering from emergencies that may affect the borough.

• Working within the framework of the Civil Contingencies Act 2004 and London Resilience Standards, the postholder will develop and maintain emergency plans, support business continuity arrangements, and build strong partnerships across the Council, with emergency services, and within the local community.

• The role enhances Camden’s ability to manage risks, deliver critical services during disruption, and support residents in times of crisis.

• Ensure compliance with the Civil Contingencies Act 2004 and London Resilience Standards, identifying and addressing any gaps.

• Undertake risk assessment and horizon scanning to identify emerging and potential threats to Camden.

• Lead the development, review and testing of emergency plans and key resilience capabilities.

• Support internal services to strengthen business continuity planning and maintain critical service delivery.

• Design and deliver training for emergency response teams, Council services, community groups and external partners.

• Develop and deliver exercises to test arrangements, capture learning, and inform improvement.

• Build and maintain strong working relationships across the Council, emergency services, voluntary sector and community organisations.

• Promote a culture of preparedness and resilience across Camden.

• Lead post-incident or post-exercise learning, ensuring improvements are implemented and evidenced.

• Manage resilience-related projects, independently or as part of the wider team.

• Maintain professional competence in line with national and local standards, and produce accurate records, reports and statutory returns.

• Participate in the Council’s 24/7 on-call rota as a Resilience Advisor.

• Experience working within a complex organisation.

• Proven experience in emergency or incident response.

• Ability to deliver projects and manage challenging situations under pressure.

• Strong relationship-building skills with senior leaders and a wide range of stakeholders.

• Experience delivering training and exercises to varied audiences.

• Excellent written and verbal communication skills.

• Strong strategic and analytical thinking abilities.

• Highly organised, adaptable and detail-focused while maintaining big-picture awareness.

• Calm, decisive and resilient in emergency situations.

• Collaborative, influential and committed to continuous improvement.

• Ability to produce clear documentation, plans, reports and data analysis.

• Ability to appropriately handle sensitive and confidential information.

• Hours per week: 36.

• Location: 5 Pancras Square, Camden.