Programme Support Officer

Posted 03 December 2025
Salary 19.65
LocationWorcester WR1 United Kingdom
Job type Contract
Sector Administration / Clerical
ReferenceRQ1655719

Job description

6-Month Contract with a Local Authority

Summary

  • This role is crucial for providing project management, change management, performance management, and management information support. The position ensures that activities are delivered to agreed standards, including maintaining project documentation. It supports statutory requirements for national reporting, which involves the collection, monitoring, verification, and reporting of performance data. Additionally, the role aids in the development and delivery of system, software, and reporting improvements to bolster the Council's performance culture. Ensuring that Performance Services activities meet Time, Cost, and Quality standards and that benefits align with Business Cases is a key aspect of this position.

Key Duties/Accountabilities

  • Provide routine and ad hoc reports for managers and elected members, ensuring deadlines and quality standards are met.
  • Assist in developing management information systems, processes, data sets, and service plans, including performance measures for specified areas.
  • Implement frameworks for reporting routine, trend, and equity information, collaborating with operational managers to define information requirements.
  • Offer an information service to staff, managers, and external organizations requiring statistical data or management information.
  • Collate data to prepare statutory information and returns for external regulators, adhering to complex templates and formats.

Essential Experience Required

  • Demonstrable experience in developing and implementing robust performance management systems.
  • Considerable experience in promoting a culture of continuous improvement.
  • Extensive experience in producing management information and performance reports.

Essential Qualification Required

  • A Level 4 qualification or equivalent compensatory experience.

Additional Information to Note

  • Working hours: 35 hours per week

The role closes soon, apply ASAP.