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Responsibilities:
Operations Manager Homeless Prevention
- Posted 10 July 2025
- Salary 415.97
- LocationHillingdon UB10 United Kingdom
- Job type Full time
- Sector Interim & Executive Management
- ReferenceRQ1560172
Job description
8 months contract with local authority
We are seeking a dynamic and proactive individual to lead our Homeless Prevention and Housing Allocations Teams. The successful candidate will be responsible for providing housing advice, allocation, and assistance to residents in need, as well as leading a service that delivers advice and statutory assessments on housing options to prevent homelessness.
Responsibilities:
- Proactively lead the service in delivering housing advice and statutory assessments
- Manage the council’s allocation and re-housing services, including maintenance of the housing register and transfer list
- Resolve accepted homeless cases to ensure responsive service delivery
- Ensure operational service delivery is accurate, flexible, and responsive to client needs
- Maintain a culture of putting residents first and continuous service improvement
- Contribute to the delivery of strategic improvements to the service and other corporate priorities
- Work closely with social care services to support the move-on of families to suitable accommodation
- Lead cross-service strategies and understand the impact of housing decisions on other key service areas
Requirements
- Proven experience in leadership and management within housing or related field
- Strong understanding of housing options, allocations, and homelessness prevention
- Excellent communication and interpersonal skills
- Ability to work collaboratively with other service areas
- Knowledge of statutory assessments and housing regulations
- Commitment to continuous service improvement and resident-focused service delivery