Summary

This is a 3-month contract with a local authority aimed at providing tailored support to individuals who have experienced homelessness or rough sleeping, assisting them in transitioning into and sustaining accommodation. The role involves outreach work across East Herts to identify and support rough sleepers and working closely with residents at Cedar Lodge or similar temporary accommodations to address their complex needs and promote long-term stability.

Responsibilities

Deliver individualized support to residents at Cedar Lodge or similar accommodations, addressing needs such as mental health, substance misuse, criminal history, and unemployment.
Conduct outreach across East Herts to verify rough sleepers and support them in accessing appropriate housing solutions.
Build rapport and encourage positive engagement with services among residents.
Develop and maintain support plans with clear, achievable outcomes in collaboration with residents, council officers, and external agencies.
Maintain accurate and up-to-date case files and contribute to service monitoring and reporting.
Coordinate referrals to internal and external support services and assist residents in engaging with them.
Support residents with financial management, including benefit applications and housing-related claims.
Work closely with Housing Options Officers and other stakeholders to ensure a coordinated approach to support and housing provision.

Essential Experience Required

Experience working with rough sleepers and a current understanding of the reasons contributing to rough sleeping.
Ability to develop and maintain strong working relationships with customers, colleagues, and partner agencies from various support organizations and accommodation providers.

Essential Qualification Required

Additional Information

Housing Options Officer