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Contract Manager (Public Health) - Grade G
- Posted 17 March 2025
- LocationNottingham NG1 United Kingdom
- Job type Contract
- Sector Management
Job description
4 months contract with a Local Authority
Job Summary:
• To lead specified contract management and quality functions, ensuring value for money and continuous quality improvement across Public Health contracts.
Key Duties/Accountabilities (Sample):
• Lead contract management and quality improvement strategies, ensuring compliance with statutory responsibilities, EU & national legislation, and local policies.
• Oversee contract reviews, monitoring, enforcement, dispute resolution, and contract variations, extensions, and novations.
• Address provider queries, performance issues, and contractual problems promptly, setting targets and action plans for improvements.
• Develop and maintain performance monitoring systems for specific contracts.
• Analyse data and generate performance reports to support service improvement and provider development.
• Support public health commissioners in procurement, tendering, and contract mobilisation processes.
• Manage service improvement processes, including issuing service improvement and default notices.
• Work with underperforming providers, ensuring service continuity during contract terminations or supplier withdrawals.
• Ensure service providers meet quality standards and safeguarding requirements as per contract terms and national/local regulations.
• Collaborate with regulatory bodies (e.g., CQC, Ofsted) and safeguarding colleagues.
• Produce and present financial and performance reports to inform pricing strategies and commissioning decisions.
• Ensure services are paid for as contracted, adhering to financial regulations and standing orders.
• Manage invoicing, payment systems, and follow up on accuracy and timely payment.
• Engage with internal and external stakeholders (e.g., legal, audit) to ensure compliance and probity.
• Foster partnerships with service users, stakeholders, and partners to improve commissioning decisions and service delivery.
• Promote collaborative and innovative ways to engage service user groups, particularly those with complex needs.
• Support business reporting and project planning for contract and quality monitoring.
• Maintain an up-to-date contract register for all public health contracts.
• Lead provider relationships through formal and informal communication channels.
• Handle user complaints, MP inquiries, and Freedom of Information requests in accordance with relevant legislation.
• Deputise for other Contract Managers as needed and provide guidance to the team.
• Uphold the Council’s corporate values and objectives, supporting a positive, solution-focused, and customer-centric organizational culture.
• Undertake any other tasks as required by the Senior Managers, ensuring they align with the level of the role.
Skills/Experience:
• A working knowledge and experience of Public Health legislative frameworks.
• Proven experience in contract management, quality improvement, and holding providers accountable.
• Experience with managing provider failures and working with underperforming providers to ensure minimum disruption.
• Understanding of project management principles for strategic commissioning and change management.
• Experience in contract negotiations (price, delivery, quality) across various services.
• Knowledge of public health, financial, and procurement legislation.
• Communication and Partnership Working:
• Experience managing difficult conversations with stakeholders and providers to resolve issues.
• Strong report writing and presentation skills, with an understanding of political implications.
• Ability to build and maintain effective partnerships with stakeholders to achieve optimal outcomes.
• Skills and Abilities:
• Strong budget management skills, identifying and supporting savings/efficiencies.
• Conflict resolution and negotiation skills, particularly in statutory duty care situations.
• Solution-focused approach with a "can-do" attitude towards complex issues.
• Analytical thinking with the ability to adapt systems and services based on data.
• Proficient in Microsoft Word, Excel, Outlook, and Teams.
• Work to Promote Mutual Respect and Good Relations:
• Knowledge and understanding of the needs of minority and disadvantaged groups, ensuring their inclusion in outcomes.
• Sensitivity to the needs of customers and staff, with a commitment to challenging inappropriate behavior.
Additional Information:
• Hybrid working. In-person induction requirements. Will be able to work from home up to 4 days per week if desired (minimum 1 day per week in Loxley House required).
