1-2 months contract with a local authority

Job Purpose

The role of the Community Alarms and Telecare Equipment Installer is to demonstrate and install community alarms and telecare equipment, ensuring the provision of a high-quality, cost-effective social alarm response service to elderly, disabled, and vulnerable customers in the community. This role involves providing routine and emergency support on a 24/7 basis, with a focus on promoting the dignity and wellbeing of customers.

Key Duties/Accountabilities

Demonstrate a can-do attitude and the ability to install various levels of telecare sensors, including epilepsy sensors, property exit sensors, and higher-level sensors, in addition to basic installations.
Assess customers' needs and determine appropriate telecare solutions on an individual basis, considering their needs and capabilities, even under difficult circumstances.
Determine the most suitable telecare solutions for installation in group housing, care homes, etc., without invalidating their CQC registration requirements.

Essential Experience Required

Ability to effectively communicate with individuals both within and outside the Council, including Careline Telecare customers, applicants, and other professional staff.
Proficiency in demonstrating and installing alarm equipment/telecare triggers and explaining their use and operation to existing and potential users.
Capability to participate in review processes with customers and collaborate with other professionals to ensure users' needs are met and enhance their quality of life.
Proficiency in maintaining detailed electronic records and notes, including regular updating of the database.

Essential Qualification Required

Good practical knowledge and skills across multiple disciplines, including electrical, computer hardware/software, telecoms, and assistive technology.

Additional Information

Working Hours: 36 Hours Per Week
License Requirement: Full current UK Driving Licence
The role closes on 4th September 2025; interested candidates are encouraged to apply as soon as possible.

Requirements

Effective communication skills
Proficiency in installing and demonstrating alarm equipment/telecare triggers
Ability to assess and determine appropriate telecare solutions
Detailed electronic record-keeping skills
Practical knowledge and skills in electrical, computer hardware/software, telecoms, and assistive technology
Full current UK Driving Licence

Careline Telecare Installation Review Officer