• Nottinghamshire County Council is seeking two dedicated and compassionate Appointee Officers to join the Adult Support Services – Financial Services & Operational Resilience team within Adult Social Care & Health.

• The role involves managing the financial affairs of vulnerable adults who are unable to manage their own finances, ensuring their wellbeing and independence are protected.

• You will safeguard individuals from financial abuse, oversee their income and benefits, and ensure that financial transactions are conducted accurately and in their best interests.

• This is a rewarding opportunity to make a genuine difference in the lives of people across Nottinghamshire while contributing to the Council’s mission to promote equality, independence, and social justice.

• Act as the Council’s Appointee for individuals who lack capacity to manage their own finances or are physically unable to do so.

• Apply for, collect, and manage service users’ benefits and income from the Department for Work and Pensions (DWP) and other sources.

• Ensure the timely payment of utility bills, care contributions, and other essential expenses on behalf of service users.

• Operate, monitor, and reconcile bank accounts associated with Appointeeship cases, ensuring accurate financial records.

• Conduct regular audits and reviews to ensure that individuals’ funds are spent appropriately and in line with financial procedures.

• Make necessary purchases for service users while maintaining full compliance with Council financial policies.

• Support individuals with complex needs in completing benefit and personal independence payment (PIP) claims.

• Monitor and review benefit entitlements to ensure correct and continuous payments.

• Provide financial advice and support to individuals experiencing hardship or those awaiting benefit appeals.

• Engage and build positive relationships with vulnerable adults using a Strengths-Based Approach, promoting independence and wellbeing.

• Work collaboratively with social care professionals, families, and external agencies to ensure effective financial safeguarding and person-centred support.

• Proven experience working in an administrative, financial, or social care setting, ideally within a local authority or public sector environment.

• Strong understanding of Appointeeship and Deputyship responsibilities under the Mental Capacity Act 2005.

• Knowledge of DWP benefits, PIP, and other social security systems.

• Experience in managing and reconciling financial transactions and bank accounts.

• Excellent numeracy, accuracy, and attention to detail.

• Strong written and verbal communication skills with the ability to explain financial information clearly.

• Empathy and patience when supporting individuals with mental health needs, disabilities, or complex circumstances.

• Organised and methodical approach to workload, with the ability to prioritise and meet deadlines.

• Understanding of safeguarding principles and the need for confidentiality.

• Competent IT skills, including proficiency in Microsoft Office and database systems.

• Ability to work independently and as part of a wider social care and finance team.

• Location: Trent Bridge House, Fox Road, Nottingham, NG2 6BJ.

• Hours: 37 hours per week (Monday – Friday).