The Appeals and Reviews Officer will be responsible for the statutory review and appeals processes for Homelessness applications, Housing Benefit, Council Tax Reduction and Housing Register applications.
Key Duties/Accountabilities
Carrying out all homelessness and housing register reviews within the prescribed legislative timescale and with regards to current legislations, case laws and policy.
Working closely with Team Manager to minimise legal challenges. Monitor and report on Judicial Reviews and other legal and Ombudsman challenges and enquiries.
Attending court on behalf of the Council in County Court and High Court matters and working with the Team Manager on relevant issues to protect the Council’s interests ..
Identify and monitor outstanding appeals and reviews to ensure that they are completed within agreed timescales.
Work closely with other departments, teams and external agencies to ensure the Council meets its legal responsibilities across a range of legislation for all customers.
Essential Experience Required
Substantial relevant experience in dealing with Part VI Housing Register Appeals and Part VII Homelessness Reviews is essential.
Essential Qualification Required
General education qualification is essential.
Additional information to note
Working hours: 36 hours per week
The role is advertised as a hybrid role (a combination of home and office based working). The successful candidate will need to be able to commute to the County Courts to attend s204 appeal hearing as required in order to fulfil the needs of the service.
The closing date for this position is 4th April 2025.
