3 months contract with local authority

Responsibilities

• Review Care Plans: Conduct regular reviews of care and support plans to ensure outcomes are achieved and services remain suitable.
  
• Engage with Service Users: Communicate with service users, carers, and providers to collect feedback and evaluate satisfaction.
  
• Monitor Service Delivery: Verify that commissioned services are delivered as agreed and meet established quality standards.
  
• Identify Changes in Needs: Escalate cases with significant changes in needs to qualified social workers for reassessment.
  
• Record Keeping: Maintain accurate and timely records within the Council’s case management system.
  
• Compliance: Ensure all reviews adhere to the Care Act 2014, safeguarding principles, and Hackney Council procedures.
  
• Collaboration: Collaborate with social workers, providers, and commissioning officers to enhance service delivery continuously.
  
• Reporting: Provide data and insights to guide commissioning decisions and performance monitoring.
  

• Experience in adult social care or a related field.
  
• Strong communication and interpersonal skills.
  
• Ability to manage a caseload and meet deadlines.
  
• Knowledge of the Care Act 2014 and principles of person-centred care.
  
• IT literacy and experience with case management systems.
  
• Previous experience in reviewing care plans.
  
• Understanding of commissioning processes and quality assurance.